Seasoned Information Technology Professional eager to contribute exceptional project/team leadership, networking, and systems administration expertise toward supporting a dynamic company in optimizing performance.
Strong experience in network and system administration, IT security, performance tuning, end user relations, IT department management, and system optimization.
Outstanding capabilities in scrutinizing, diagnosing and rectifying complex technical errors and issues.
Extremely skilled at installing, configuring, fine-tuning and maintaining hardware, servers, software, platforms and peripherals.
Combine veracity, sharp prioritization skills, and a collaborative work ethic toward consistently meeting or exceeding employer and/or client expectations.
Meticulous problem solver with a proven track record of executing innovative and strategic solutions to meet specific business goals and needs.
Perceptive and visionary, offering exemplary capabilities in project management, team leadership, documentation, and process improvements.
Adept at vendor management, quality assurance, infrastructure support and management, and IT strategic design.
Highly skilled in conducting data backups and applying disaster recovery strategies and contingency plans to safeguard business-critical information.
Possess Cisco, Citrix, CompTIA, and Novell and Microsoft certifications.
Advantage Computer Consulting, Inc., Sedalia, CO, 2003 to Present
Information Technology Consultant
Key Clients and Projects:
First Data Corporation:
Leveraged considerable strengths with Citrix technology to design and implement fault tolerant Xenapp 4.5 infrastructure for 3 data centers, seamlessly migrate remote Citrix environments to new infrastructure, and perform system discovery for 6 autonomous Citrix environments nationwide.
Advanced and streamlined technology operations by devising qualitative product analysis decision tools, evaluating and recommending desktop and server virtualization products, and preparing detailed system design documentation.
Proficiently built Microsoft infrastructure for site migration/business unit divestiture including Directory Services, DNS, DHCP, WINS.
Applied dynamic leadership talents toward supervising, mentoring, coaching and managing team of seven junior administrators.
Planned, configured and implemented HP Rapid Deployment infrastructure to automate server builds.
Expertly provided remote Level III technical support for Microsoft and Citrix environments across seven states through extensive root cause analysis, patch management on 2000 Microsoft servers, and mentoring of junior level administrators.
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For a broad scope of small to medium-sized businesses, designed, configured, and deployed secure wireless networks, installed anti-virus software, created data backup policies and procedures, and developed, updated, and maintained client websites.
Duke Energy Field Services, Denver, CO, 1999 to 2003
Senior Network Administrator / IT Architect
Spearheaded company growth from 10 servers and 200 users to 175 servers and 3,000+ users.
Regarded as subject matter expert and technical architect for company experiencing 400% growth in four years, and served as technical lead for enterprise-wide IT efficiency evaluation.
Expeditiously integrated systems from during merger and acquisition and conducted comprehensive audit to ensure company compliance with Sarbanes-Oxley requirements.
Designed, deployed, and administered fault tolerant 40+ Citrix MetaFrame servers within a heterogeneous Citrix, DEC, Microsoft, and UNIX environment.
Orchestrated flawless migration to fault tolerant data center for corporate headquarters and oversaw corporate web presence via IIS and Apache web servers.
Resourcefully developed enterprise-wide server hardware and operating system standards, upgrade strategy for Microsoft NT4 to 2000 O/S, disaster recovery/business continuity policies and procedures, and anti-virus policies and procedures.
Championed design, configuration and support of switched Ethernet LAN/WAN network infrastructure featuring 100 circuits.
Exercised strong communication skills and adherence to budget in negotiating vendor contracts for hardware, software, and staffing.
Supervised personnel and tasked with recommending candidates for advancement.
Citicorp/Diners Club International, Greenwood Village, CO, 1998 to 1999
Manager, PC and Network Systems for Global Business Development and Technology
Steered consolidation of eight departmental networks into enterprise system and remediated or replaced all Y2K non-compliant hardware and operating systems.
Effectively designed and migrated network infrastructure to switched Ethernet topology.
Administered and negotiated contracts with hardware, software and staffing vendors based on reliability, cost, quality, and performance.
Directed team of up to 10 technical professionals.
Created, deployed, and documented anti-virus policies and procedures vital to ensuring and optimizing IT security, and dependably standardized data backup environment.
Innovatively developed and maintained encrypted remote access solution for global clients.
First Data Corporation, Greenwood Village, CO, 1994 to 1998
Senior Distributed Systems Administrator
Quickly promoted from role as Desktop Support Technician/Junior Network Administrator (1994 to 1995) based on exemplary technical acumen and performance.
Maintained smooth technology operations and business continuity during expansion from a single server, LAN, and 200-user base to 105 servers, 3,500 users and a LAN/WAN.
Standardized server operating system, data backup and restore environments, anti-virus policies and procedures, and disaster recovery procedures.
Critically evaluated, planned and implemented remote access solution (Citrix).
Administered corporate intranet, and exhibited solid multi-tasking abilities in configuring, troubleshooting and adeptly maintaining integrated Citrix, DEC, OS/2, Microsoft, Novell, and Unix O/S infrastructure.
Trained, mentored, motivated and managed network administrators and helpdesk staff.
Previous background includes role as Desktop Support Consultant, Advantage Computing, Lakewood, CO, 1991 to 1993.
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