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yyyyyy x. yyyyyy   

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxxxxx-xxx-xxxx
abc@xyz.com

 

 

Profile of Qualifications

 

Ø  Dynamic team player with extensive administrative, front desk and office skills focused on medical industry

Ø  Proficient in appointment scheduling, multi-line phone management and patient check-in/check-out procedures

Ø  Excellent data entry, records management and documentation skills; well-versed in medical terminology and electronic medical records as well as insurance pre-certifications/ authorizations and billing/collections

Ø  Exceptional communication, interpersonal relation and customer service skills; ability to effectively interface with broad populations and experienced in call-center environments

Ø  Strong planning, organization and multitasking skills crucial to maximizing productivity and efficiency in managing time-sensitive projects and high-volume workflow

Ø  Detail-oriented and quality-focused, with commitment to optimal job performance

yyyyyy x. yyyyyy

Professional Experience

 

Front Desk Receptionist, Front Royal Family Practice                                                2009-2010

Provided superior service in checking in/checking out patients, scheduling appointments, processing payments, and managing high-volume phones

 

Call Center Representative, Parsons Brinckerhoff                              Temporary Contract-2008

Demonstrated strong communication and interpersonal relation skills in following up with survivors of catastrophes to ensure property had been inspected and evaluate their status; collaborated with FEMA to optimize delivery of victim services

 

Insurance Pre-Certification Professional, Winchester Neurological                           2001-2008

Facilitated inpatient/outpatient pre-certifications for coverage of procedures and documented in patient and electronic medical records, requiring strong medical terminology knowledge; additionally collaborated in conducting billing calls and providing patient assistance

 

Prior Experience: Retail and Manufacturing/Production

yyyyyy x. yyyyyy

Education

 

Medical Assistant (15-month program), Dominion Business School-Harrisonburg, VA

 

 

yyyyyy x. yyyyyy   

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxxxxx-xxx-xxxx
abc@xyz.com

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer you extensive experience in administrative, office and front-desk operations, with a strong focus on medical practice environments.  I am highly proficient in scheduling appointments, facilitating pre-certifications, managing patient check-in/check-out procedures, processing payments maintaining electronic medical records, performing data entry, and handling high-volume phone calls.  Additionally, I excel in providing quality patient/customer service and possess strong communication and interpersonal relation skills as well as solid medical terminology knowledge.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Dianna Nicholson

 

 

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