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career objective                                                                                            

solutions-focused claims adjuster eager to contribute industry expertise as well as dynamic management and client relation skills toward actively supporting a progressive organization in optimizing results

 

profile                                                                                                              

ø  offer progressive experience in operations management, with comprehensive strategic planning and client servicing background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully trains/develops, mentors and leads top-performing teams committed to providing superior service.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

ø  willing to relocate.

 

key achievements                                                                                            

ø  successfully increased sales production by $116,000 within the first year of employment at beltrami insurance group.

ø  innovatively designed and launched targeted marketing strategies at beltrami insurance group to generate new clientele, and to retain current clientele with a 90% retention ratio.

 

professional experience                                                                               

beltrami insurance group - bemidji, mn                                                                          2005-present

insurance sales manager

  collaborate directly with senior management to plan, develop and implement procedures to boost sales, decrease costs and optimize efficiency.

  effectively plan, coordinate and assign workflow to maximize productivity and efficiency.

  apply proactive human resource management practices toward developing competitive compensation plans, troubleshooting conflicts and providing quality leadership.

  conduct comprehensive review and analysis of each client s insurance needs in order to build and establish stronger relationships within current clients.

 

casey's general store - milaca, mn                                                                                2001-2004

assistant manager

  contributed dynamic analytical skills in formulating pricing policies on merchandise according to requirements to enhance profitability of store operations.

  applied strong communication abilities toward acting as first point of contact in responding to customer inquiries and promptly resolving problems to prevent escalation.

  supervised all levels of employees, with full accountability for the effective administration of daily operations ranging from cash and sales receipts reconciliation to records maintenance and preparation of daily record of transactions.

 

prior experience

 

westling mfg. co. - princeton, mn                                                                                 1995-2000

accounts receivable

 

education                                                                                                         

bachelor of science in insurance - g.r. college of business, saint cloud state university, 2005; elected speaker coordinator of gamma iota sigma

 

technical skills                                                                                              

ms office, explorer and power point design

 

community service                                                                                          

volunteer - saint benedicts senior community

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hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

from leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  as illustrated by my career background, i have extensive experience in operations management and client relations.  to complement my experience, i offer a bachelor of science in insurance.

 

as a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

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