Career Objective

 

Profit-oriented Fashion Industry Professional with an impressive record of accomplishments in retail management, sales and merchandising eager to contribute to the operations of a dynamic organization

 

Ø  Fashion Merchandising Planning/Buying

Ø  Visual Displays & Presentations

Ø  Product Development

Ø  CAD for Fashion Applications

Ø  Sales & Management Training

Ø  Profit & Loss Management

Ø  Vendor Relations

Ø  Special Event Planning

Ø  Sales Action Plans

Ø  Marketing and Customer Service

Ø  Growth & Revenue Enhancement

Ø  New Business Development

 

Key Achievements:

Ø  Received Customer Service Book of the Quarter for obtaining the best customer service departmental ratings based on customer feedback

Ø  Achieved Department of the Month designation multiple times due to outstanding sale increases, productivity and overall contributions to the entire store

Ø  Recognized as a mentor and leader to new managers; trained and promoted two assistants to successfully oversee their own departments

 

 

NORDSTROM                                                                                                                     2006 C 2010

Fashion and Fine Jewelry Department Manager, Pittsburgh, PA, 2008 C 2010  

At Home Department Manager, Novi, MI, 2007 C 2008

Sales Associate, Beachwood, OH, 2006 C 2007

  Played a key role in the successful launch of Nordstrom stores in Novi, MI and Pittsburgh, PA

  Developed strong managerial skills and knowledge by completing the management training program

  Enhanced department/business performance by drafting and executing effective action plans

  Drove revenue gains by coaching, mentoring and developing a strong sales team

  Managed an assistant manager and up to 12 employees, including coordinating scheduling

  Strategically built strong relationships with vendors to optimize bottom-line profits

  Enhanced sales by creating dynamic displays and overseeing all merchandising

  Maintained open communication with buyers resulting in increased sales volume

  Ensured customer satisfaction by overseeing customer service and proactively resolving any issues

  Promoted / executed special events; maintained the show quality of the department

 

TARGET                                                                                                                                        2005

Manager Intern, Cleveland, OH

  Collaborated with executives throughout the store to create effective sales plans

  Developed and presented an innovative incentive program to upper management

  Drove service excellence while supervising 6 team leaders

 

 

KENT STATE UNIVERSITY, Kent, OH                                                                                              2006

Bachelor of Arts C Fashion Merchandising and Design (Minor: Business Admin C Marketing)