Yyyyyy x. yyyyyy              0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                       abc@xyz.com

 

Career Objective                             

Results-driven leader eager to contribute dynamic management, team building and interpersonal relation skills toward actively supporting a progressive organization as a key staff member

 

Profile                                                

Ø  Offer approximately 15+ years progressive experience in a wide array of environments

Ø  Entrusted with achieving optimal utilization of human and financial resources through proactive workflow planning & coordination

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity and efficiency

Ø  Proactive leader who successfully recruits, trains/develops, mentors, and leads top-performing teams committed to providing superior service

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings accordingly

Ø  Dynamic communication, presentation, relationship building, and problem solving abilities

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients

 

Professional Experience                

Mannings USA - Houston, TX                                                                                         2007-Present

Administrative Assistant

  Contribute dynamic leadership skills with full accountability for effectively performing a wide array of administrative tasks, such as new hire paperwork, accounts payable and receivable, answering phones and categorizing receipts.

  Proficiently develop and execute financial and customer service strategies supporting enterprise-wide operations, including process request for billing changes, account surrenders and terminations, draft correspondence and apply cash in suspense to policies that are approved.

  Effectively plan, coordinate and facilitate functions to optimize productivity, efficiency and quality, with strong focus on the delivery of superior customer service.

  Maintain full accountability for diligently troubleshooting client questions and direct clients/customers; prepare timesheets; maintain contact lists; coordinate all company functions, and maintain inventory of shop tools.

  Analyze and review work product and general operations to effectuate loss prevention issues and ensured that superior customer service was also provided.

 

Harris County Sheriff s Office - Houston, TX                                                                   2000-2007

Homicide & Assault Clerk/Robbery Clerk

  Handled day-to-day activities, including answering multiple phone lines and delivering messages; direct clients; overseeing files; assigning criminal cases, and maintaining and updating statuses.

  Served as backup HR assistant including such activities as payroll, benefits enrollment; stayed abreast of local, state and federal regulations such as FMLA and LOA;

  Effectively and diligently trained over 100+ personnel in using company software and database management.

 

Prior experience

Dr. Groba D.D.S. - Porter, TX                                                                                        1998-2000

Hygiene Assistant

 

CMS Trucking - Houston, TX                                                                                          1997-1998

Equipment Coordinator

 

A. J. Foyt Honda - Kingwood, TX                                                                                   1993-1997

Administrative Assistant

 

 

Computer Skills                               

Word, Word Perfect, Lotus, Excel Access, Outlook Express and Dental Dos

Yyyyyy x. yyyyyy              0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                       abc@xyz.com

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking to a challenging position and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive processes/procedures, I have continually excelled in maximizing performance as a proactive leader.

 

I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing financial and human resources to generate optimal results. 

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy