career objective

 

results-driven, solutions-focused and detail-oriented professional desiring a challenging and rewarding management role within a dynamic and successfully progressive organization.

 

profile

 

ø  offer over seven combined years of solid experience within mortgage loan processing, financial / business organizational analysis, and collections roles, including expertise in training / development, billing / payment processing, and customer relations capacities.

ø  proficient at seamlessly blending strong decision-making abilities with solid leadership attributes, successful interpersonal relationship-building techniques, and exceptional written / verbal communication skills.

ø  demonstrate dynamic prioritization and time management skills, including quickly identifying and resolving daily problems in a proactive and productive manner while maintaining exceptional professional work ethics.

ø  skillful in setting goals and developing action plans, along with consistently demonstrating outstanding self-reliance toward achieving perfection in all professional and personal endeavors.

ø  excel within independent or team-based environments to meet and/or exceed all organizational goals and objectives while contributing intelligent business acumen and sharp troubleshooting abilities.

ø  capable of staying focused and maintaining a calm demeanor in high-pressure situations while contributing high quality, diplomatic customer / client services skills and a consistently commendable work ethic.

 

~ key professional achievements ~

 

nominated, awarded, and ranked within the top 4% of gmac loan processing personnel for 2007.

awarded processor of the year / servicing mentor / most valuable team player for exceptional job performance

 

professional financial experience

 

gmac mortgage, cherry hill, nj

cendant mortgage, mount laurel, nj

ø  efficiently compile, verify, and type mortgage loan-based applications and associated paperwork, including reviewing residential loan application files to verify that data is complete and meets established standards (i.e. mortgage amount / type desired, borrower assets, liabilities, length of employment).

ø  submit all mortgage loan application files for underwriting approval and subsequent approved loan files to mortgage loan closers, as well as handling all calls to various companies to obtain property abstracts, surveys, and appraisals.

ø  proactively provide dynamic training and development of new team members, along with conducting job task delegation and personnel supervision, as necessary.

ø  consistently support operational performance success and exceptional teamwork through the facilitation of efficient and accurate closing loans activities and ensuring optimal levels of customer service at all times.

 

~ additional key experience ~

 

cendant mortgage, mount laurel, nj

ø  successfully located customers to collect delinquent installments, overdue account payments, damage claims, and non-payable checks, along with accurately maintaining a record of collections pursuits and account statuses.

ø  effectively mentored customers on how to stay current with necessary billing activities, as well as actively advising customers on what to expect before, during, and after foreclosures.

 

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding management role within a dynamic and successfully progressive organization, and am submitting my resume for your review.

 

i offer over seven combined years of solid experience within mortgage loan processing, financial / business organizational analysis, and collections roles, including expertise in training / development, billing / payment processing, and customer relations capacities. during this time, i have become adept at seamlessly blending strong financially-oriented decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

 

you will find me to be a solutions-focused and detail-oriented team player who is skillful in setting financially-driven goals and developing cost-effective and profitable action plans, and is firmly dedicated to supporting your organization s objectives.  in addition, i am confident that my sharp problem-solving proficiencies, proven business acumen, and exceptional written and verbal communication skills will prove to be incredible assets to your operational team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy