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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Objective
Results-driven professional eager to contribute dynamic management, team-building and interpersonal relation skills toward actively supporting a progressive organization in optimizing performance.
Profile
Offer comprehensive background in relationship-building, customer service, and presentations, with consistent results in achieving fiscal and organizational objectives. Talent for defining and resolving issues to avoid unnecessary cost expenditures. Strong leader who excels in training and directing top-performing teams. Effectively establish and manage key relationships with decision makers and strategic partners. Strategically built critical community relationships by actively supporting various multiple nonprofit organizations with volunteer activities. Bilingual in Spanish & English.
Multitasking & Prioritization Attention to Detail Organization Technical Proficiencies
Communications Event Planning Public Speaking Budgeting Microsoft Office
Customer Service Research and Planning Resource Allocation/Administration Public Relations
Career Background
Express Scripts, Orlando, FL 2008-Present
Patient Client Advocate
Contribute dynamic communication and interpersonal relation skills toward responding to inquiries from members, providers, physicians and internal and external clients related to pharmacy benefits.
Contribute dynamic information gathering, needs assessment and analytical skills toward effectively and diplomatically responding to client issues for timely resolution and enhanced satisfaction with company's delivery of customer service.
Apply technical expertise toward utilizing computerized system and software programs to gather information and respond to questions.
Proactively identify issues and promptly resolve problems to ensure smooth flow of operations, while promoting superior customer service and satisfaction.
Steve Fusilier & Company/Narcoossee Navigator, Orlando,
FL 2006-2008
Managing Broker/Editor-Publisher
Demonstrated solid communication skills in effectively creating and producing quality marketing materials, managing client communications, and overseeing contracts.
Built and established key relationships and liaised effectively with internal and external vendors, corporate owners, and related stakeholders.
Strategically planned and coordinated all advertising sales, accounts payable, collections, and ad creation to ensure timely completion of projects.
Keller Williams Realty, Orlando, FL 2004-2006
Sales Associate
Innovatively developed and launched targeted sales and marketing strategies to optimize performance, including conducting Open Houses and tours and developing sales networks.
Played a key role in assisting Team in achieving a goal of more than $80 Million in sales.
Exhibited high level of self-motivation in taking the initiative to identify, target and capture new business.
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Yyyyyy x. yyyyyy Page 2 of 2
Career Background continued
Media Edge: Y&R-Wunderman Media, New York, NY 1996-2004
Sr. Media Planner
Proficiently negotiated and wrote media plans for over $10 million dollars of print, online, direct mail and TV advertising media plans for major clients including Sony, Kellogg, Citibank, UPromise, AT&T, Diners Club and IBM.
Persuasively negotiated over $100K plus added value proposal for print and online campaigns.
Education & Professional Development
BBA-Marketing Communications - Baruch College City University, NY, 2003
AS/Arts, Cum Laude - Borough of Manhattan Community College, NY, NY, 1999
Florida Law Simposium Seminar, 2007
Managing a Real Estate Office Seminar, 2007
Professional Standards and Ethics Seminar, 2007
Florida Real Estate Brokers License, 2006
Technical Skills
Microsoft Software: Word, Publisher, PowerPoint, Excel, Outlook, Adobe In Design, Intuit QuickBooks
Community Service
Chairperson - SAC (School Advisory Council) Community at Vista Lakes Elementary, Orlando FL, 3 years; assist in the preparation and evaluation (developing and evaluating) of the results of the school improvement plan and to assist the principal with the annual school budget.
Community Volunteer - last Presidential Election, Door-to-Door motivating citizens to vote
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Contact Name, Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently exploring new career opportunities and to acquaint you with my qualifications, I am submitting my resume for review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, I offer a comprehensive background in communications, public relations and marketing, with a strong track record in spearheading projects and driving operations to generate solid results.
From leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic leader. I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. To complement my experience, I offer a BBA in Marketing Communications.
I am now eager to contribute my strategic planning skills and dynamic relationship building abilities toward collaborating in your success as a key member of your team. I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.
Professionally,
Yyyyyy x. yyyyyy
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