Focused Business Analyst eager to contribute significant IT background, analytical expertise, and project leadership proficiency toward supporting a dynamic employer in achieving goals and objectives.

 

 

         Seamlessly collaborate with upper management, vendors, developers, corporate office, and QA engineers to precisely define and document precise business and functional requirements.

         Excel throughout all phases of software development life cycle from initial requirements gathering to debugging and testing; proven skills in driving projects to successful and timely completion.

         Outstanding organizational, planning, multi-tasking, communication and prioritization skills; able to gracefully balance multiple projects simultaneously.

         Considerable strengths in conducting walkthroughs, leading JAD sessions, data analysis, group facilitation, change control, defect tracking, and system integration.

         Methodical problem solver with a solid reputation for integrity, relationship-building skills, and commitment to quality control and client satisfaction.

         Highly skilled in analyzing, creating and implementing test plans, test cases and test scripts.

         Adept at functional, integration, module, regression, and user acceptance (UAT) testing.

         Seasoned background in healthcare IT arena with advanced knowledge of HIPAA criteria and extensive experience in SME (subject matter expert) role.

 

 

Value Options Inc., Reston, VA, 2007 to Present

Business Systems Analyst  III   

         Spearhead high-level business systems analysis for nation's largest independent behavioral health care company providing services to more than 22 million people.

         Meticulously define and document business requirements by communicating with service centers, clients, vendors, and programmers.

         Facilitate JAD sessions with business users and developers to clarify business requirements.

         Employ solid analytical abilities to generate process flows, flowcharts, and information value chain for transactions across all channels.

         Analyze and uncover IT and process gaps in current state for all channels and transactions.

         Prepare business case, determine project scope, and create in-depth test plans.

         Lead meetings with review teams to continuously improve software development QA process.

         Design and execute test cases through all lifecycle stages and actively contribute to integration, regression, sanity and ad hoc testing.

         Build traceability matrix and functionality matrix while participating in defect-tracking and resolution.

         Leverage outstanding multi-tasking expertise to contribute to metrics, status tracking, UAT analysis, change control, and creating and executing SQL queries for data set analysis.

         Assess and map client data to company standards and create ETL process for file loading and analysis.

 

Cognizant Technology Solutions, New Jersey, 2005 to 2007

APM, Business Development / Project Management Office, Offshore Team

         Supported Bangalore, India branch for leading provider of information technology, consulting, and business process outsourcing services.

 

Continued

 

 

 

 

Yyyyyy x. yyyyyy ~ Page 2 of 2

Professional Experience continued

 

         Closely tracked metrics including resource utilization, billing, and profitability while ensuring strict alignment with organizational benchmarks.

         Posted job ads, screened candidates, scheduled interviews and participated in selection process.

         Proactively assisted in human resources and recruitment functions, effectively standardizing performance appraisal process, maintaining skills inventory and resume database, and administering training.

         Assessed and identified team training needs and arranged for curriculum development and delivery.

 

Value Options Inc., Reston, VA, 2002 to 2005

Business Systems Analyst II

         Drove cohesive efforts between service centers, clients, vendors, corporate departments and programming teams to accurately define and document business requirements.  

         Generated detailed functional specifications for programming team to map client data to internal EV4MAS format based on user requirements.

         Served as subject matter expert for system applications and as integral project team member from  inception phase to transition and production roll-out.

         Translated business requirements and user expectations into detailed specifications via Unified Modeling Language (UML) and business process flow diagrams using Visio and Rational Rose.

         Efficiently prepared sitemap, data model, and screen specifications for plan design application.

         Orchestrated full-scope testing activities and authored User Training Manual.

         Successfully transitioned to HIPAA 834 format for several high profile clients.

         Oversaw 40+ clients belonging to Employer Services Division .

 

Prior Background:

Reports Analyst, US Senate Federal Credit Union, Alexandria, VA, 2000 to 2002

Data Analyst, ACN Energy Inc, McLean, VA, 1997 to 1999

 

 

Regional Engineering College, Trichy, India

Bachelor s Degree in Electronics and Communication Engineering (Honors with Distinction)

 

Cognizant Academy:

         Testing & Quality Management; Essentials of Project Management; Business Analysis

 

 

IIBA      (International Institute of Business Analysis)                    PMI      (Project Management Institute)

 

 

Concepts:        Rational Unified Process, use case diagrams, data modeling, activity and state diagrams

Tools:                          Microsoft (Word, Excel, Visio, PowerPoint, Project), Rational Requisite Pro, TOAD, Crystal Reports

Languages:      SQL, Oracle PL/SQL, Visual Basic, HTML

Platforms:        AS400, MS Windows NT/2000/XP

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Company

Address

City/State/Zip

 

Dear ______________:

 

Are you seeking a dedicated, incisive and solutions-oriented Business Analyst to support your company in maximizing performance?  I am currently exploring new opportunities, and am interested in joining your team.  To acquaint you with my qualifications, I m submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated, I offer seasoned experience in steering technology-driven business solutions which streamline and expedite operations and capture measurable cost savings. I excel in project management, team building and leadership, data and system analysis, full-scope testing, and implementing process improvements. My background with healthcare systems is considerable and illustrates my extensive knowledge of HIPAA and other regulations essential to ensuring compliance. I also possess first-rate communication skills vital to determining and responding to client needs and forging collaborative business relationships.

 

As a member of your team, I will consistently exhibit dedication to playing a large role in achieving and surpassing goals.  I am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

Professional regards,

 

 

 

Yyyyyy x. yyyyyy