yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

driven professional seeking a challenging position in customer service, where expertise in client services, employee management and customer accounts will prove instrumental to company success.

                                        profile                                      

• offer solid and progressive experience, including expertise within client support, employee management and customer service capacities.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer and client services interaction both in person and via telephone.
• dynamic communication, presentation, negotiation, and relationship management skills.
• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to customer service environment.
• skillful at performing independently or within a team to exceed all operational goals and objectives.
• demonstrated a team player attitude in enthusiastically soliciting and accepting additional challenging projects in support of company objectives.

                           professional experience                         

real estate agent fredrick w oneal realtors                                                                     2001-2008

• successfully steered real estate sales operations in the chicago area to generate high volume growth and revenue.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
• contribute proactive planning, developing, and implementing of sales campaigns and marketing promotions to expand utilization of bank s products and services.

postal worker u.s postal service                                                                                        1973-2005

• sharp business acumen and experienced in managing broad scope of postal operations, from sorting mail, letter delivery and customer service to sales, product services and customer mailings.
• recognized by both clients and management for friendly, helpful and efficient customer assistance.

                                      education                                    

real estate salesman training chicago association of realtors                                              2000

life/health insurance salesperson training school name                                                           2008

training & exam u.s. postal service                                                                                  1973-2005