Yyyyyy x. yyyyyy

2418 FM2100 P.O. Box 1702 Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx

abc@xyz.com

 

 

 

Driven, highly motivated Professional seeking a challenging position in Operations, where expertise in project management, management, and organization will prove instrumental to company success.

 

 

Ø  Offer a wide range of logistic and operations experience; effectively increased annual sales from $400K to $3.6M in three years through the implementation of inventory and shipping management systems.

Ø  Successful track record in operations and project management.

Ø  Lead, direct, and manage inbound and outbound operations to ensure service agreement execution at, or above customer standards.

Ø  Maximize profitability through superior customer service; provide effective and prompt communication and follow-up on pending orders.

Ø  Quality-oriented professional with a reputation for service, satisfaction, and results.

Ø  Proven ability to manage multiple tasks, projects, and assignments simultaneously.

Ø  Creative troubleshooter able to quickly identify problems and implement practical solutions.

Ø  Excel in recruiting, building and leading top-performing, client-focused sales teams

Ø  Dynamic communication, presentation, negotiation, and relationship management skills

Ø  Proven ability to quickly learn and utilize new methods, systems, and technology.

Ø  Track record of regular promotions and increasingly more complex assignments.

Ø  Willing to travel and work as much as necessary to achieve company success.

 

 

Universal Systems                                                                                                           2004-Present
Operations Assistant/Operations Director

• Effectively train and direct personnel team and actively collaborated in Human Resource operation functions such as evaluating performance and providing guidance/mentoring.
• Manage broad scope of business operations including inbound and outbound shipping, logistics, inventory, web development team, sales, purchasing, and customer service.
• Responsible for supervising email and phone communications with clients and company.
• Consistently develop spreadsheets reports documenting productivity analysis and performance assessment.
• Play key role in increasing annual sales from $400K to $3.6M in three years through the implementation of inventory and shipping management systems.

Sitel Corporation                                                                                                              2003-2004

Customer Service/Sales

• Consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
• Effectively identified and capitalized on opportunities to develop markets.
• Responsible for sales, client accounts, and troubleshooting of Capital One Credit Cards.

 

 

 

Angelo State University                                                                                                    2002-2003

• Coursework in Business Math, Business Management, Information Systems, Business Economics.
• 3.50 GPA

 

Yyyyyy x. yyyyyy

2418 FM2100 P.O. Box 1702 Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx

abc@xyz.com

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in an Operations capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include a track record for increasing annual sales from $400K to $3.6M in three years through the implementation of inventory and shipping management systems. I have effectively applied my management skills and business knowledge toward a career with your company. To complement this background, I offer experience in project management, employee development, and client accounts.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy