profit-driven general manager specializing in multimillion-dollar automotive sales, business turnaround solutions, team building / training, and customer service eager to contribute dynamic experience

in cultivating a strong brand image with superior quality toward maximizing your bottom line.

profile of qualifications

 

         demonstrate proven presentation abilities, sharp analytical skills, excellent interpersonal relations proficiencies, and solid communication talents toward developing strong client relationships and exceeding set sales objectives.

         adept at multitasking within high-pressure, deadline-driven sales environments and strategically planning, prioritizing, and coordinating individual and team workflow to maximize productivity, efficiency, and quality.

 

~ career highlights ~

 

ø led open road automotive group s east brunswick, nj acura dealership to achieve status as one of the top 5 most profitable stores nationwide with approximately $60 million in annual sales.

ø selected to run a newly acquired mercedes benz store and subsequently quadrupled sales of previous owner and overall corporate sales effectiveness by 250% per mercedes benz statistics.

ø achieved $7.2 million in monthly sales better than industry return to set the highest regional standard.

ø grew a failing operation from a $250,000 loss to a net profit of over $200,000 within one year.

ø directed a continuously rotating inventory of over $1 million with annual sales of over $5 million.

ø established sales and business development efforts to create over 800% growth in transactions.

ø launched the start-up of an innovative new business franchise with over $22 million in annual sales.

ø set gross profit and unit records within first five months of tenure, as well as winning three out of four quota contests for substantially surpassing set objectives.

professional synopsis

 

general manager

 

         utilize broad scope of industry knowledge and forward-thinking leadership talents toward directing high-volume acura and mercedes benz stores for one of the 20 largest u.s. auto groups with 28,000+ vehicle sales annually.

         build and sustain profitable operations by recruiting customer-focused teams while developing key clientele.

         consistently recognized for job excellence with requests to run multiple locations to boost overall revenue.

 

general manager

 

         demonstrated dynamic communication, consultation, and presentation skills vital to maximizing sales performance within a high-volume dealership, along with leading the formulation of strategic business decisions based on regular analysis of sales and operational summaries and directing all contract approval efforts.

         conducted valuable weekly meetings to improve communication measures and encourage useful staff feedback.

         cost-effectively managed all inventories, vehicle ordering, used car appraisals, and used car reconditioning.

 

general manager / inventory manager / sales & finance manager (roles held separately)

 

         directed all sales, negotiations, and closings; team building; goal development, finance management; after-market warranty; and customer relations efforts for one of the top three pre-owned dealers in southern oregon.

         empowered staff via joe verde s sales and motivating training system to attain a competitive performance spirit.

 

general manager

 

         exceeded set goals through fair automotive sales / leasing and negotiations practices for several high-profile dealerships, along with applying target-based prospecting, presentation, and interpersonal relationship abilities.

 

~ additional automotive department director, general manager, & sales manager roles held prior to 2003 ~

 

education & professional development

 

extensive business / economics coursework       washington state university / university of puget sound

 

advanced marketing doering research group • financial analysis / nada 20 group

dealer executive forum gm university • employee management forums joe verde sales training / management

 

proprietary software applications (reynolds & reynolds / adp) • microsoft windows auto soft • microsoft office