yyyyyy x. yyyyyy                                     p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx                                                                                                                           abc@xyz.com

objective

professional eager to contribute technical expertise as well as strong project management and customer service skills in a software release management/software engineering assignment actively supporting an organization in maximizing performance.

career profile

ø  over ten years of relevant software release management/software engineering experience.

ø  extensive technical knowledge (see below).

ø  career beginning as cross-platform musician utilizing both mac and dos applications.

ø  proven testing and troubleshooting capacity

ø  expertise in developing distribution media front ends with multiple applications.

ø  record of progression to positions of increasing authority and responsibility.

ø  proficient in software, databases, operating systems, networks and communications issues.

ø  strong focus on exceptional customer service, quality and meeting organizational objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  contributor in increasing proficiency and process improvement.

ø  well-organized multi-tasker with strong detail orientation.

ø  enthusiastic team player.

technology skills

mac os x and windows xp systems

disk imaging:                       true image and symantec ghost

virtualization software:      ms virtual pc, vmwave workstaion and fusion

qa tools:                              sysexporter, dependency walker, process monitor, process explorer, install watch pro, inctrl,                                      beyond compare

defect tracking software: teamtrack

graphics:                               flash (including intermediate actionscript) as well as various mac os xcode utilities

dev tools:                             visual studio 2005, source control c svn, windbg

installers:                               jrsoftware inno setup (windows), mindvision - vise x (os x)

operating systems:             ms dos - vista x64, mac os system 7 - leopard (10.5) (including basic networking via smb),                                       ms word, excel, powerpoint, and outlook

all major audio and daw applications

professional experience

cakewalk, inc., boston, ma                                                                                                       2001 - present

release engineer (2006-present)

       promoted to develop distribution media front ends utilizing combination of c++ applets, adobe flash (including actionscript), media mastering and layout for distribution of products. 

       effectively implement mac os/windows installers covering installer artwork design.

       design os x shell scripting in conjunction with vise-x installer authoring application.

       designated as lead release engineer for 2008 product releases.

       serve as qa lead for multiple projects.

       manage doc, localization, release notes, engineering and qa schedules.

       act in conjunction with localization specialist.

       develop and maintain visual studio solution files.

       originate inno installer scripting language using object pascal.

       perform detailed disc mastering and authoring.

       oversee qa, beta team administration.

       originate and configure builds and backup and achieve server deployment.

       interface with it department to develop esd products.

       provide support to marketing and sales department while hosting rtm meetings.

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       formulate and track engineering schedules and test planning.

       control defect tracking software.

       configure and maintain mac os and windows pcs for qa and pm departments.

 

senior sqa engineer (2006-present)

       concurrent assignment to serve as freelance technical editor for audio software.

       perform in-depth technical/fact checking.

       oversee specific concepts, operations and procedures relating to digital audio.

       same capacities used as technical editor for thompson technologies, a freelance assignment in this time frame.

 

qa engineer (2004-2006)

       advanced to implement broad-based quality assurance testing of products on mac os and windows operating systems.

       gained expertise in use of multiple audio host apps.

       in-depth understanding of current trends for software synthesizers and plug-in formats across multiple platforms.

       originated and utilized test scripts.

       orchestrated os x test criteria for predominantly windows environment.

       assumed key responsibilities for employee training, team project leadership and coordinating with third-party developers.

 

technical support specialist (2001-2004)

       recruited to conduct troubleshooting of advanced software and hardware problems.

       provided exceptional service to such key accounts as the late ray charles plus grammy award winner terry howard, shawn clement and douglas spotted eagle.

       coordinated with developers, product managers and quality assurance teams.

       formulated technical specifications for trade shows.

       served at trade shows for technical supervising and presenting.

       facilitated employee training, software documentation and technology improvements.

earlier background

prior to 2001, served as escalations coordinator, quilxserv. technical support supervisor, verizon online and studio technician, j-digital recording studio.  in these assignments, built outstanding telecommunications, server hardware, technical issue resolution, customer service and assembly/maintenance skill sets.

 

education

b.s., cis, bunker hill community college, expected graduation date

 

professional development

beta testing software for the following companies:

apple (os x 10.4 and 10.5), microsoft windows vista (x86 and x64), fxpansion (various), universal audio, cycling 74, tone2, codeoperator, and white noise audio.

 

 

 

yyyyyy x. yyyyyy                                                    p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

cover letter text

 

date

 

 

 

hiring agent name

title

company name

address

city, state   zip code

 

dear                   :

 

i am currently seeking a challenging career opportunity in a software release management/software engineering capacity and am submitting my resume for your review.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include over ten years of software release management/software engineering experience notable for progressively responsible assignments.  to complement this background, i possess demonstrated expertise in build/release engineering, product development, qc, application installation and team project leadership as well as strong analytical, problem-solving and managerial capabilities.  as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance. 

 

i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

attachment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

yyyyyy x. yyyyyy                                                    p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com

 

 

thank you letter text

 

 

date

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting software release management/software engineering position currently available with your organization.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

                                                         

as discussed, i am an enthusiastic, disciplined team player eager to continue a successful career as a dedicated member of your staff.  i believe you will find my dynamic management, coordination and communications skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

 

 

 

sincerely,

 

 

yyyyyy x. yyyyyy