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yyyyyy x. yyyyyy             0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                       (xxx-xxx-xxxx • abc@xyz.com

 

solutions-focused telecommunications entrepreneur eager to apply dynamic business development, operations management, and team building expertise toward maximizing an employer s profits.

 

profile

 

ø  drive operational success by contributing sharp analytical skills, intelligent decision-making abilities, excellent oral / written communication proficiencies, and valuable interpersonal relationship-building talents.

ø  adept at designing and implementing best practice methodologies and new business development strategies to achieve cost-effective alignment with corporate goals.

ø  empower associates to make decisions to reflect positively on customer satisfaction and corporate well-being.

ø  attained certificate in business administration from kennesaw state university.

 

~ key technician certifications / proficiencies ~

 

nec 2000 / 24000 • toshiba dk 8 / 16 / 24 / 56 • hitachi hcx / dx • nortel bcm

nortel meridian and key systems • nec aspire • altigen / allworx volp systems

 

professional experience

 

voice authority communications, inc., city, state

owner                                                                                                                                         1999 c present

ø  profitably operate a consulting company for small, medium, and multi-location clients with over 250 personally recruited and trained agents / partners throughout the u.s.

ø  drive business growth by serving as authorized agents for bellsouth / at&t, lightyear communications, nuvox communications, and cbeyond communications; specialize in finding volp applications to ensure customers are utilizing high internet bandwidths and supply cost efficiency for maximum business success.

ø  utilize outstanding managerial talents to oversee all sales, accounting, and business analysis functions, including regularly visiting customers to properly examine local service, internet, cable, and cell phone bills.

ø  profitably sold over 425 t-1 s to the metro atlanta, ga area, along with developing and selling such high-volume national accounts as racetrac petroleum, bassett furniture, john wieland homes, and wheeler lumber.

 

ac&n solutions, inc., city, state

owner                                                                                                                                               1997 c 2007

ø  spearheaded the development of a highly successful business telephone integration operation that marketed, sold, and maintained telecommunications systems for nec, altigen, and esi.

ø  achieved status as the first woman-owned and -operated company in the southeast to successfully implement an international volp call center within altigen systems; liaised between personnel to optimally serve such high-profile customers as bassett furniture, wheeler lumber, and mattress king.

ø  applied solid consultative efforts to find optimal data networks utilized to connect multiple locations with remote teleworkers, i.e. an eight-campus environment with voice / data networking containing over 500 handsets.

 

shared technologies fairchild, city, state

sales associate / customer service representative (roles held separately)                                      1994 c 1997

ø  effectively marketed and sold nortel and nec equipment, including accurately scheduling all installations for systems and coordinating installations with local telephone services, internet providers, etc.; proactively trained customers on new systems by demonstrating a comprehensive knowledge of company products and services.

ø  successfully maintained multi-tenant buildings by cohesively working with technicians to ensure all telecommunications and related technical equipment were wired appropriately, including adding extensions, voicemails, and auto attendants for clients as required; efficiently trained customers on product features.

 

alt communications, city, state

trainer / customer service representative                                                                                        1992 c 1994

ø  contributed exceptional communication and organizational abilities toward collecting program information for new cable, telephone service, and data equipment installations, along with coordinating with vendors to ensure that all facets of materials were compatible; actively assisted technicians with equipment installation.

ø  implemented critical programming changes for customers as necessary, including up-selling additional products such as voice mail systems, auto attendants, and extra telephones.

 

~ additional professional roles held prior to 1992 ~

yyyyyy x. yyyyyy             0000 xxxxxx xxxx , xxxx , xxxxx 00000

                                                                                                                       (xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

in response to your advertisement for a highly qualified director of alternate channels for bright house networks, i am submitting my resume for your review.

 

i am eager to apply my broad business background in telecommunications, including roles within business development, operations management, and team building, toward actively supporting the optimization of your company s success. i am proud to have excelled in entrepreunrial telecommunications pursuits, including spearheading the development of a highly successful telephone integration operation which achieved status as the first woman-owned and -operated company in the southeast to successfully implement an international volp call center within altigen systems.  i believe that the skills attained from my profitable independent ventures will only serve to enhance my performance in the aforementioned available role within your high-profile company.

 

in addition to numerous technical certifications which assist me in fully understanding the complex facets of the telecommunication industry, i can also contribute sharp analytical skills, intelligent decision-making abilities, excellent oral / written communication proficiencies, and valuable interpersonal relationship-building talents.

 

you will find me to be solutions-focused leader who is adept at designing and implementing best practice methodologies and new business development strategies to achieve cost-effective alignment you re your corporate goals.  i also have the ability to thrive within fast-paced, high-pressure environments while concurrently prioritizing and streamlining processes to increase efficiency and consistently maintaining solid professional work ethics.  for these reasons, i believe i will prove to be an incredible asset to your team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

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