career profile

results-oriented management professional with solid skill and capacity to handle various functions associated with identifying and meeting the profit/loss goals of a retail establishment. detailed and dynamic communicator and persuasive speaker, able to forge meaningful associations with customers, colleagues and management and produce tangible profits as a result. talent to identify the customers need for solutions to immediate problems and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent needed to direct and coordinate an organization's financial and budget activities to fund operations, maximize investments, and increase efficiency.

 

operations management / customer service / merchandising / store openings / profit & loss

sales goals / food service / account management

professional experience

bed, bath and beyond, warner robins, ga

assistant store manager, 08/1993 c present

         demonstrate leadership qualities resulting in promotion from part-time to full-time, to department manager, to receiving manager, to side assistant, to assistant store manager.

         handle store business operations, including managing profit and loss, facility management, safety and security, shrinkage, and cash management.

         perform inventory management functions including merchandising, ordering, receiving, price changes, handling damaged products, and returns.

         direct the professional success and team development of staff including facilitating staff training, learning and development.

         handle various functions including customer service area, bridal registries, resetting stores and departments, and supporting the roll out of 3 stores.

 

harris teeter, brookhaven, ga

coffee bar manager/pastry assistant/deli & bakery

         assisted the pastry chef in the daily operations of the bakery; operations include customer service, sales, pastry prep and design, and inventory control.

         consistently achieved individual sales goals and helped achieve goals by implementing and reviewing store policies and procedures.

         monitored food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.

 

schlaifer nance and company, city, state
executive account assistant

         monitored the status of all product submissions from 500+ licensees worldwide, both paper and product, which includes 5,000+ different products needing categorization by vendor.

education

marygrove college, detroit, mi

activities

volunteer, local hospital with hospice and aids patients