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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
convenience store supervisor ~ multi-unit manager ~ district manager
career profile
offer numerous years of progressive management experience in retail/convenience store industry:
proficiently drive operations ranging from human resources, sales and customer service to merchandising, inventory control and management reporting
consistently steer business to optimize operational and financial performance; highly effective in boosting sales, controlling costs and mitigating loss/shortages
successfully hire, train and direct top-performing teams committed to superior customer service
effectively implement policies, procedures and operational systems to maximize productivity, efficiency, quality, and profitability
diplomatically respond to and resolve escalated customer and employee issues
key management achievements
ø reduced shortages to less than $10 within first two weeks of transferring to current location
ø within months of joining go-co convenience team, increased sales 10%
ø created and implemented strategic cleaning schedules to substantially boost store image
ø successfully steered operations to achieve 20% sales growth; 2000-2001
ø selected to serve as acting district manager with both beeline and nugget oil convenience stores
professional experience
store manager; 1996-present
go-co
convenience, store #806-blountstown and store # 810-marianna, fl; 2001-present
beeline convenience store #639 - marianna, fl; 2000-2001
nugget oil/convenience usa.- marianna, fl; 1996-2000
strategically develop and implement proactive training programs instrumental to developing dynamic teams; actively participate in training and assisting other store managers
have effectively assumed district manager responsibilities as needed, contributing industry expertise and leadership skills toward steering full scope of multi-unit district operations
proficiently performed multi-store cash audits and collaborated with other managers in compiling/preparing detailed paperwork for presentation to senior/corporate management
manager/supervisor; 1991-1995
elmendorf air force base car wash - elmendorf afb, ak
demonstrated sharp business acumen in successfully directing broad range of day-to-day operations for high-volume car wash employing 15 personnel
strategically planned and coordinated/assigned work schedules to maximize use of human resources while controlling labor costs; processed employee payroll
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