yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile professional eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.

profile

 

• talented professional offering solid and progressive experience in sales, administrative support and customer service capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• skilled at performing independently or within a team to exceed all operational goals and objectives.
• dynamic communication, organization, multi-tasking, and relationship management skills.

 

professional education

 

illinois institute of art-chicago                                                                                             present

name of degree

 

chicago state university                                                                                                                  2008

bachelor s of arts in psychology

 

professional experience

 

collection agent comcast collections                                                                                         2007

• responsible for collecting cable equipment and past-due cable bills.

 

canvasser environment illinois                                                                                                    2007

• skillfully questioned canvas participants with pre-set questions, providing detailed answers for employer.

 

sandwich artist subway                                                                                                                2006

• facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

teacher s aide easter seal therapeutic school                                                                  2003-2004

• actively provided a full range of age-appropriate actives that encourage childhood academic development.

 

office assistant/secretary art institute of chicago                                                                      2003

• sharp business acumen and experienced in managing broad scope of administrative operations, while also leading guided tours of the museum and exhibits.