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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

                                                                                                                                             

 

 

Assistant Vice President Candidate C Recovery/Collection Operations

 

 

Qualifications Profile

 

Ø  Senior Agent with IQor; have steadily progressed since joining team in 2008, demonstrating solid performance, value and commitment as a results-driven contributor to company goals

Ø  Well-versed in IQor operations, policies, procedures, and goals

Ø  Consistently focused on delivering world-class client servicing in proactively recovering charged-off debt while maintaining positive relationships with the debtor/consumer in order to define and negotiate solutions-focused repayment plans

Ø  Strong communication, consultation, interpersonal relation, and problem solving skills

Ø  Motivating leader; served as President of Somali Student Organization, Ohio State University-Newark, 2006-2007

Ø  Excel in prioritizing, strategically planning and managing projects/workflow to optimize productivity in fast-paced, deadline-driven environments

Ø  Solid understanding of accounting, finance and collection operations; seasonal Tax Preparer with H&R Block

Ø  Extensive prior experience in customer-focused, service-oriented industries

Ø  Technology-savvy; A+ Certified

Ø  Certificate in Micro Business Management, with degree in progress

 

Career Track

 

Senior Agent, IQor-Columbus, OH                                                                                 2008-Present

Have progressed with company from entry-level position as Junior Agent (2008-2009) to Agent (2009) prior to assuming current title of Senior Agent

Expertly facilitate collection and management of accounts receivables for major client, Citi Bank, in support of recovering revenue from charged off accounts

Proficiently manage high-volume outbound and inbound consumer/business calls

Apply dynamic communication skills toward consulting with consumers to establish and negotiate optimal debt repayment plans; monitor plans for compliance with agreement

 

Tax Preparer, H&R Block-Columbus, OH   Seasonal, 2008-Present

Security Officer-Farmers Insurance Facility/United Security Management-Columbus, OH    2002-2008

Mail Handler, United States Postal Service-Columbus, OH 2000-2001

Agent, Hertz Rental Car-Columbus, OH 1999-2000

 

Academic Credentials

 

Undergraduate, Ohio State University; degree in progress - Current GPA: 3.5/4.0 scale

Certificate, Micro Business Management, Jewish Family Services; 2005

General Business Major, Franklin University-Columbus, OH; 2002

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

                                                                                                                                             

 

 

Date

 

 

IQor

Address

City/State

 

RE: Assistant Vice President Position

 

I am extremely interested in being considered for the AVP position currently available with our company.  To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time.

 

As demonstrated, I joined IQor in 2008 as a Junior Agent and have steadily progressed to my current position of Senior Agent, where I am responsible for a key client, Citi Bank.   I believe this progression illustrates my ability to contribute to the company s ongoing success in delivering world-class client servicing.  I offer a comprehensive knowledge of company policies and procedures and am highly skilled in managing collection operations and negotiating solutions-focused repayment plans with debtors to achieve optimal results.  Complementing this, I offer prior employment history in customer-focused, service-oriented industries, requiring dynamic communication, relationship building and problem solving abilities.

 

As an Assistant Vice President, I will continue to be a performance-driven professional who exhibits a commitment to building a long-term career with the company as a key team member. I am confident that I could be a valuable asset in this position, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

                                                                                                                                             

 

 

 

Date

 

 

 

Contact Name

IQor

Address

City/State/Zip Code

 

Dear _______________________________:

 

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting Assistant Vice President position currently available our company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

 

As discussed, my progression with the company since 2008 illustrates my ability to generate results and has allowed me gain a solid understanding of our operations, client needs and performance goals. In a leadership capacity, I will continue to contribute to our success in delivering quality client servicing while assuming a role of increasing responsibilities.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION THAT YOU DISCUSSED DURING THE INTERVIEW) skills instrumental to excelling in the position of Assistant Vice President.

 

Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

 

Sincerely,

 

 

 

 

Yyyyyy x. yyyyyy

 

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