yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

career objective

 

results-oriented, multi-tasking and quick-learning professional desiring a challenging and rewarding operations management role within a dynamic and successful growth-based organization.

 

profile

 

      offer over 14 combined years of experience in operations management, human resources / payroll, administrative support, call center representation, and information technology capacities.

      adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

      highly proficient in all time management aspects, including quickly identifying and completing daily priorities in a proactive and productive manner.

      apply sharp problem-solving proficiencies and outstanding computer-oriented capabilities to any professional environment.

      contribute intelligent business acumen and cost-effective strategies, along with exceptional written and verbal communication skills.

      capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting diplomatic and high quality customer / client services interaction, both in person and via telephone.

      skillful at performing independently or within a team-based environment to exceed all operational goals and objectives.

 

professional experience

 

store operations manager

rigz, inc., seabrook, nh                                                                                             2007 c 2008

      maintained responsibility for the financial operations of three cigarette / convenience stores, as well as accurately performing inventory control, daily sales, and payment of taxes.

      successfully oversaw bank accounts reconciliation, accounts payable activities, and payroll administration utilizing quickbooks software.

 

store operations manager

agr foodmart, inc., derry, nh                                                                                  2003 c 2007

      optimally worked in direct tandem with general, area, and store management concerning the operations of 18 gas station / convenience stores.

      oversaw all inventory tracking and daily sales reconciliation utilizing tsw software, along with preparing and calculating monthly meals tax reports for the state and quarterly cigar tax reports for 18 stores.

      served in a payroll / human resources management capacity, including performing employee benefits administration and management, preparing weekly payroll for over 100 employees, and completing state and other related reports regarding employee issues.

      successfully recorded and billed all local accounts and prepared monthly inventory and store-based sales reports for executive-level management.

      attended vendor meetings, oversaw memo origination and store-based price changes, and performed incoming mail distribution and general office tasks.

 

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professional experience (con t)

 

job title

state farm insurance agency, derry, nh                                                                 2002 c 2003

      supervised a two-person auto and life insurance office, working directly with an agent concerning all licensed business transactions while performing various clerical duties as necessary.

      provided auto insurance quotes, ran motor vehicle records, and conferred with clients regarding their insurance needs.

 

job title

car components technology, bedford, nh                                                             2001 c 2002

      maintained responsibility for all ordering department administrative functions, including duties such as verifying purchase orders, payment invoices administering, shipment tracking, customer data organization, and project support.

      performed general receptionist duties, such as answering the telephone, mail distribution, and filing.

 

job title

scudder kemper investments, manchester, nh                                                      1998 c 2001

      achieved series 6 and 63 licensure while serving as a registered representative within a high-volume call center and maintaining optimal levels of customer service at all times.

      accurately explained retirement plans to participants working in large companies worldwide, as well as discussing and administering the transferring of funds in (401k)- and (403b)-type retirement funds.

      served as a floor supervisor and performed training and development duties for new hires.

 

job title

allen bradley company, manchester, nh                                                                1994 c 1998

      accomplished iso certification while effectively and efficiently producing, soldering, and testing proximity sensors as well as serving as a back-up group leader.

      arranged daily orders for completion and job tasks delegation, while overseeing inventory control, assorted priorities management, and the facilitation of daily reports.

 

computer skills

 

proficient in microsoft word / excel / powerpoint / quickbooks

 

knowledgeable in adp software / tsw software