yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

profile of qualifications

 

performance-driven district director specializing in business development, account relations, b2b sales, fiscal management, and customer service eager to maximize the success of a progressive organization.  top-performer who excels at identifying lucrative opportunities and defining targeted strategies for capturing new business and attaining solid leveraging in competitive markets.  integral leader who provides quality staff recruitment that encourages low turnover rates, high levels of company loyalty, and continued operations success.  excellent communicator who promotes a company s vision, value, and goals to profitably ensure a successful bottom-line performance and a satisfied client base.  ambitious self-starter who demonstrates superior attention-to-detail and sharp problem-solving skills.

 

key areas of expertise

 

business development             b2b sales / marketing             non-profit operations                 strategic analysis            team building

account management               prospecting                              call center management            budget control               training / development

contract negotiations               leads generation                    presentations                              client relations               customer service

 

professional synopsis

 

 

key accomplishments

ø increased district-wide ranking from 215 out of 217 to a successful 7^th place nationwide within 1 year to include developing and maintaining an account base to make up 75% of the district s total fundraising budget of $700,000-$900,000.

ø spearheaded a local segment of the jerry lewis labor day telethon which attained sales exceeding $40,000 in local advertising.

ø exceeded budget by 125% for 2 consecutive years to gain membership in organization s the budget busters club.

ø achieved a 100% employee retention rate for 3 consecutive years, along with attaining numerous awards for meeting key goals.

 

         apply dynamic leadership talents toward developing a strategic business plan throughout wayne and monroe county territories to include directing 130 annual events and growing customer base via targeted networking, cold calls, referrals, and presentations.

         contribute sharp fiscal management abilities instrumental in cost-effectively handling all-inclusive budget / expense efforts.

         recruit, hire, and train a top-performing team, along with planning and delegating assignments to optimize use of resources.

         employ strong communication techniques toward managing a high-volume fundraising call center.

 

 

key accomplishments

ø successfully grew branch size by 155% and increased customer satisfaction rates from 69% to 88% in a 3-month period.

ø recognized within a prestigious corporate dream team for attaining top 5 sales in upper michigan for 14 consecutive months.

ø retained a 95% employee retention level for 4 years by positively impacting area development via strong training programs.

ø proactively negotiated several high-profile dealer and corporate rental contracts that led to increased branch sales.

 

         maximized net profits by increasing branch growth, building employee retention, and revitalizing customer service efforts for multiple branches to include nurturing valuable professional relationships and monitoring competitive pricing to ensure industry dominance.

         expertly analyzed individual consumer needs and recommended best products / services for short- and long-term goals.

 

 

key accomplishments

ø grew sales territory by 25% during 1^st year of tenure to include reaching sales quotas for 2 consecutive years.

ø secured large-scale orders with 2 leading bank chains which generated over $100,000 in sales.

 

         met and / or exceeded set objectives by resourcefully managing an existing 40-account customer base while increasing broad scope of clientele through b2b prospecting, referrals generation, direct mail, and telemarketing efforts.

         negotiated with prospective clientele within high-pressure situations to efficiently close business contracts to include maintaining service agreements and retaining high levels of customer loyalty.

         effectively expanded revenue streams by strategically launching products to achieve competitive leveraging in targeted territory.

 

education

 

bachelor of arts in marketing (general business & management minor)                                                       western michigan university

 

extensive professional coursework in sales optimization