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yyyyyy x. yyyyyy                                          0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx      

career objective                              

results-driven sales professional eager to apply dynamic business development, communication, and relationship building skills toward actively supporting the employer in optimizing sales and profits


ø  offer 13 years of progressive experience in sales, business development, customer service, and operational management with expertise in the lending industry

ø  effectively identify and capitalize on opportunities to penetrate and develop markets in highly competitive environments; cultivate strategic alliances and partnerships

ø  solid experience in targeting and managing diverse clientele/accounts; create and conduct informative individual and group presentations

ø  facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve customer issues

ø  excel at building and leading top-performing sales teams; mentor support teams in key account management, market planning, best practices, and sales models

ø  sharp business acumen and experienced in managing broad scope of activities, including sales/marketing, customer service, and accounting/finance

ø  dynamic communication, presentation, negotiation, and relationship management skills


professional experience                

mortgage broker, northshore mortgage, woodinville, wa                                                                      2005 c present

         successfully steer all aspects of operations for this growing mortgage company responsible for originating $18 million in annual loans; consistently achieve outstanding levels of client satisfaction and retention

         conduct extensive research to prospect for potential clients and generate a high volume of quality leads; and deliver winning presentations resulting in excellent conversion rates

         created and actively manage marketing campaigns; cultivate long-term relationships with realtors, builders, financial planners, and other related-industry specialists; utilize high trust sales strategies to boost profitability


loan originator, first horizon homes loans, bothell, wa                                                                                  2002 c 2005

         effectively developed and implemented strategic marketing plan to increase client base within the highly competitive metropolitan seattle area

         built far-reaching network of referral partners; designed first-time homebuyers and va seminars to maximize exposure

         managed operations team and worked closely with clients to identify and address individual needs, offer customer education, and appropriately structure loans


corporate sales, hard drives northwest, bellevue, wa                                                                          1998 c 2002

         established extremely productive relationships with leading players in the high-tech and dot-com arenas; opened and managed accounts for major clients including microsoft and integrex

         collaborated with sales team to reach c-level executives and top decision makers; negotiated contracts and closed numerous deals


sales associate/department manager, future shop, everett, wa                                                                       1995 c 1998

         in recognition of superior performance, quickly progressed within company to attain managerial position entrusted with oversight of 15 sales associates

         provided excellent customer service and expertise in product knowledge


~ key achievements ~

         increased monthly leads and applications by 50% at northshore; designed, created, and maintain company website and online customer relations portal

         directly contributed to increasing sales as hard drives northwest from $5 million to more than $100 million; recipient of top sales associate award (2000)

         repeatedly recognized for superior performance at future shop and ranked within top 1% of company; twice  received sales associate of the year award (1996, 1997); managed top regional computer department for two years


b.a. in communications, minor in teaching english as a second language, northwest university, kirkland, wa


~ professional development~

loan origination training courses & product knowledge workshops, first horizon homes loans

year-long business coaching program, circle of excellence with building champions



yyyyyy x. yyyyyy                                          0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx      






hiring agent name


company name


city/state/zip code




i left my long-time position earlier this year to attend to a family situation that is now resolved, and am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, my professional qualifications include extensive experience in customer service, sales, advertising and marketing, and staff development.  i excel at identifying individualized client needs and providing customized solutions that generate repeat business and frequent referrals.  my ability to develop and implement integrated sales strategies and work closely with other industry professionals has additionally proven instrumental in my success at securing tens of millions of dollars in annual revenue. i have effectively applied my skills and knowledge toward hiring and training first class sales teams that consistently achieve and exceed established goals.  to complement this background, i offer a b.a. in communications as well as substantial professional studies.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.







yyyyyy x. yyyyyy









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