yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

profile of qualifications

 

performance-driven it professional specializing in software development, team building, quality assurance, project management, and client / customer service eager to contribute strong technical proficiencies toward maximizing a progressive operation s success.  top-performer with the ability to visualize innovative it projects and design business development solutions to achieve cost-effective alignment with company goals.  excellent communicator who can plan, prioritize, and manage complex it tasks within high-pressure environments.  integral leader recognized as the go-to person for immediate resolution of technical issues.  ambitious self-starter who demonstrates superior attention-to-detail and sharp troubleshooting skills.  holds mcsd and mcse designations.

 

key areas of expertise

 

software development                           process improvement                          team building                                     quality assurance

network engineering                              project management                            training / development                       regulatory compliance

test case management                         help desk operations                          workflow prioritization                         client / customer service

 

professional synopsis

 

 

senior software engineer / team lead

         apply dynamic leadership and software engineering talents toward directing an innovative new skies airline reservation system project built on sql server 2005, windows server 2003, asp.net, c#, windows forms, and .net remoting.

         drive business growth by recruiting, training, and managing a solutions-focused schedules and fares team, along with planning and delegating feature tasks to maximize use of resources and complete key efforts on-time and coded with quality and performance.

         expertly direct verification of quality assurance department test cases to include suggesting new test cases; creating and supervising developer unit tests; and coordinating critical integration testing of all features prior to deployment.

         instrumental in personally owning features in new skies 1.2 / 1.3 / 2.0 / 2.1 / 3.0 while maintaining responsibility for passenger reaccomodation, watch list / no fly list processing, fare restriction processing, schedule inventory performance improvements, and productivity improvements for airline schedule managers.

 

 

senior programmer (2000 c 2005)

         strategically steered all software development project lifecycle stages pertaining to internal utilities and tracking applications to include gathering requirements; planning, developing, testing, and deploying solutions; and providing effective support after deployment.

         spearheaded improved productivity by presenting an efficient helpdesk solution to management; organizing operations; and implementing a web-based tracking system for internal requests utilizing windows server 2000, sql server 2000, and cold fusion.

         saved 328 man hours monthly by developing a front-line sales / incentive tracking program utilizing c#, asp.net, windows server 2000, and sql server 2000 which replaced previous tracking efforts by hand and through microsoft excel.

         represented the information systems department at the 2005 microsoft professional developers conference.

 

network engineer (1999 c 2000)

         recognized for excellence in job performance via progressive promotions from pc support specialist to network administrator focusing on windows nt 4.0 to include completing the deployment of a key domain and installing primary and backup domain controllers.

         initiated a proactive migration from windows nt 4.0 domain to a windows 2000 active directory, along with achieving set company goals for system up-time by demonstrating sharp troubleshooting and problem-solving skills to resolve diverse technical challenges.

 

education, certifications and technical summary

 

b.s., information technology (software development emphasis)                                                            western governor s university

 

microsoft certified solutions developer (mcsd) • microsoft certified systems engineer (mcse)

 

c# • asp.net • transact-sql • object-oriented development • net remoting • web services • ms sql server • windows servers • iis

yyyyyy x. yyyyyy

(xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.

 

as an individual who holds mcsd and mcse designations, i am excited to build a rewarding career with your organization and am confident that my proven it skills can achieve your key objectives.  i can offer 10+ years of experience in software development, quality assurance, and project management, and am well-versed in all facets of desktop user support, workflow prioritization, process improvement, and client / customer service.

 

to complement my background, please note that i hold a b.s. in information technology (software development emphasis) from western governor s university.

 

currently, as a senior software engineer / team lead for navitaire, inc. / accenture, i apply my dynamic leadership and it talents toward directing an innovative new skies airline reservation system project built on sql server 2005, windows server 2003, asp.net, c#, windows forms, and .net remoting.  within this role, i recruited, trained, and managed a solutions-focused schedules and fares team to complete efforts on-time and coded with quality and performance, along with directing qa department test cases, developer unit tests, and coordinating integration testing of features prior to deployment.  as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.

 

you will find me to be a fast-learning, results-driven team player who can contribute superior attention-to-detail and sharp troubleshooting abilities.  in addition, i can plan, delegate, and complete multiple it assignments within high-pressure environments while streamlining technical processes to increase productivity, efficiency, and quality.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

david spencer searle