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Yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                            abc@xyz.com

 

 

Career Objective                                                                                            

Results-driven Account Executive eager to contribute expertise in strategic marketing, business development and project management as well as IT product/service knowledge toward supporting operations of a progressive company.

 

Profile                                                                                                              

Ø  Offer over 10 years progressive experience in sales and account management, with comprehensive background in training.

Ø  Effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

Ø  Proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

Ø  Proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

Ø  Exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

Ø  Dynamic communication, presentation, relationship building and problem-solving abilities.

Ø  Excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

Ø  Forged close and personal relationships with most Government and Education customers/contacts in Central Florida.

 

Key Achievements                                                                                            

Ø  Consistently exceeded monthly quota of 90 units at Sprint.

Ø  Recognized for exceptional performance in meeting/exceeding monthly quota of $6.8 million and achieved Presidents Club at Verizon Business in 2002, 2003, 2004 & 2005.

Ø  Named top National Accounts Manager in Atlantic South in 2002, 2003 & 2004 and named third top National Accounts Manager in Nation 2005.

 

Professional Experience                                                                               

Sprint/Nextel - West Coast Florida                                                                                  2006-Present

Public Sector Account Executive (2007-Present)

  Promoted to contribute solid industry expertise and analytical talents in designing and implementing sales process system solutions to effectively satisfy customer needs.

  Drive the design, development and execution of fully integrated systems with a technical emphasis on hardware capabilities, software requirements, and system integration, directly supporting the customers.

  Apply sharp technical and business acumen in delivering presentations and preparing responses to RFPs, demonstrating strong communication and multitasking abilities in achieving operational goals and timelines.

Sr. Project Manager (2006-2007)

  Proactively built and established key relationships with clients, instrumental to generating growth and profitability.

  Proficiently work through Sales points, meet with critical customers and update network improvement plans, further illustrating ability to manage multiple projects.

  Relied upon to lend expertise as the SME on hybrid/Powersource; trained sales representatives and other groups on hybrid handsets.

  Collaborated directly with sales in identifying in-building coverage issues, submitting SERE and tracking BDA installation progress.

  Effectively planned, coordinated and facilitated Business Continuity plans for customers.

 

 

 

Page 1 of 2

 

Michelle Wilson                                                                                                            page 2 of 2

 

 

Verizon Business Florida, Government & Education Sector                                             1998-2006

Corporate Account Manager

  Consistently achieved superior sales results, generated new accounts and boosted annual revenues through effective leadership, planning, and strategic implementations.

  Demonstrated strong customer service and closing skills in developing new accounts and strategic partnerships to expand business opportunities.

  Conducted comprehensive review and analysis of the competition, market positions, product lines and service levels to identify and launch targeted strategies to optimize sales.

  Exhibited initiative and interpersonal relation abilities in conceptualizing, negotiating, and developing new business relationships with value-added resellers.

 

Verizon Florida - St. Petersburg, FL                                                                                1997-1998

Supervisor - Sales Support

  Spearheaded diverse administrative activities ranging from training and supervising a staff of 42 employees to scheduling, policies/procedures development and records management.

  Efficiently coordinated workflow, defined staffing requirements and assigned projects to optimize utilization of human capital and operational resources.

  Designed and executed targeted plans to improve departmental operations, with strong focus on optimizing productivity, efficiency and quality of services.

 

GTE North - Westfield, IN                                                                                               1995-1997

Quality Trainer

  Effectively applied advanced communication skills toward training students through on on-the-job training, classes, and training sessions.

  Actively mentored, motivated and educated students, playing a solid role in supporting the development of top-performing team members.

  Monitored student learning, developed curriculums and implemented plans for improving student achievement.

 

Education & Professional Development                                                    

Select Business Courses - Purdue University (Ft. Wayne, IN)
Select Courses - Indiana Institute of Technology (Ft. Wayne, IN)
Select Courses - Villanova University

Understand Large Business Network, Wireless & CPE - Verizon, 2003

Ongoing Training for Network Products, Wireless & CPE, as well as Services & Products - Verizon, 2003

 

 

 

 

 

 

 


Yyyyyy x. yyyyyy

xxx-xxx-xxxx                                                                            abc@xyz.com

 

 

 

 

 

 

 

 

Date

 

 

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

From leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive sales processes/procedures, I have continually excelled in maximizing performance as a dynamic leader.  I excel in identifying and resolving inefficiencies, introducing technology solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  As illustrated by the accompanying resume, I have a comprehensive background in sales management, assuming increasing levels of responsibility.  Among my accomplishments, I was named Top National Accounts Manager in Atlantic South on three separate occasions and was named third Top National Accounts Manager in the Nation in 2005.  I also achieved Presidents Club from 2002 through 2005 and consistently met and/or exceeded monthly quota of $6.8 million.

 

As a member of your staff, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

Michelle Wilson

 

 

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