Versatile business professional with expertise in Office Administration and Account/Client Management eager to contribute to the success of a progressive organization seeking a driven team player

yyyyyy x. yyyyyy

Ø  Offering numerous years of comprehensive background in managing office/administrative operations, servicing accounts, delivering world-class customer service, and providing general business support

Ø  Dynamic communication and interpersonal relation skills; effectively interface and coordinate with key stakeholders, from sales, clients and manufacturers to vendors/suppliers, peers and senior management, to achieve objectives

Ø  Expertise in servicing and managing accounts, with a consistent focus on optimizing customer satisfaction; skilled in developing and presenting bids/quotes, overseeing order processing and troubleshooting/resolving client concerns

Ø  Extensive experience in coordinating large-scale direct marketing/direct mailing projects

Ø  Solid background in international/domestic shipping; knowledgeable in USPS regulations

Ø  Excel in prioritizing and coordinating projects/workflow to maximize productivity and efficiency

Ø  Proficient in facilitating purchases, reviewing purchase orders, negotiating vendor pricing/terms, and scheduling supplier deliveries

Ø  Computer literate, with proficiency in Windows, Microsoft Office, Microsoft Excel, PowerPoint, QuickBooks, and Pro-Mail Systems

yyyyyy x. yyyyyy

Office Manager, The Fidelis Group, Inc.-Little Ferry, NJ                                                              2005-2008

  Ensured optimal performance of essential direct marketing projects by actively liaising with sales representatives, clients and manufacturing to facilitate cohesive collaboration

  Persuasively negotiated competitive pricing structures with packaging manufacturers to control costs and boost bottom-line profits

  Proficiently coordinated international and domestic order fulfillment, interfacing with diverse shippers for timely, cost-effective shipment

  Strategically coordinated supplier delivery schedules to meet operational demands

  Effectively partnered with employment agencies to recruit, interview and retain top employees

  Applied sharp business acumen toward providing broad-range administrative support to senior management team

 

Account Manager/CSR, Custom Audio Video Distributions-South Plainfield, NJ                        2004-2005

  Drove revenue/business growth by presenting competitive price quotes, opening new accounts and delivering superior customer service

  Efficiently managed accounts payable, accounts receivable and invoicing using QuickBooks

  Procured audio video products and directly interfaced with both manufacturers and suppliers on a daily basis

Page 1 of 2

Stephanie A. Wheeler                                                                                                 Page 2 of 2

 

Professional Experience Continued

 

 

Account Manager, MDM Technologies-Elizabeth, NJ                                                                 2000-2004

  Demonstrated strong planning and organization skills in effectively coordinating order processing with sales, customers and manufacturers for full-scope management of direct marketing programs and promotions

  Spearheaded key components of projects, from performing contract review of purchase orders and providing quotes through preparing detailed work orders

  Partnered with list brokers to efficiently coordinate data receipt and processing

  Effectively managed current/potential accounts database

 

Office Manager, World-Wide Direct Inc.-Hollywood, MD                                                             1990-2000

  Steered office/administrative operations spanning areas including human resources, invoicing, production, order fulfillment, and direct marketing

  Strategically prioritized and coordinated workflow of suppliers, logistics, clients, and manufacturing for on-time delivery of direct marketing services

  Diligently maintained production schedule and monitored order status to meet critical deadlines

  Collaborated with peers in defining and implementing continuous quality control improvement processes for enhanced performance

yyyyyy x. yyyyyy

 

Associate Degree, Charles County Community College-La Plata, MD

Advanced Computer Training, PC Institute-Jersey City, NJ

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Date

 

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently seeking a challenging career opportunity in a (INSERT ACTUAL TITLE OF TARGET POSITION) capacity and am submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, my professional qualifications include an extensive background in Office/Administrative Operations, Account Management and Customer Service.  I excel in providing top-notch account servicing through full-scope management of order processing, from bidding/quoting and ongoing project monitoring through on-time fulfillment, and effectively collaborate with cross-functional departments and vendors/suppliers to optimize performance.  I am well-versed in business functions ranging from purchasing and accounting to human resources and international/domestic shipping, and am a highly organized professional with dynamic project/workflow management skills. 

 

As an employee, you will find that I am prepared to deliver both immediate and long-term results and that I am a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

Stephanie A. Wheeler

 

 

 

Date

 

 

 

Contact Name

Company Name

Address

City/State/Zip Code

 

Dear _______________________________:

 

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

 

As discussed, I am an enthusiastic, versatile team player eager to build a successful career as a dedicated member of your staff.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION THAT WERE DISCUSSED DURING INTERVIEW) skills vital to your operations and look forward to contributing to your success.

 

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

 

Sincerely,

 

 

 

Stephanie A. Wheeler