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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ▪ abc@xyz.com

 

Career Objective

 

Motivated team player with strong management, leadership and organizational skills eager to contribute to the operations of a dynamic organization

 

Qualifications Profile

 

  Promote service excellence as a proactive leader, mentor and supervisor with exemplary interpersonal skills; excel at facilitating a team approach to increase productivity and enhance employee morale while achieving organizational objectives

  Quick learner and excellent communicator with the ability to perform well in a multitasking, fast-paced environments; proven ability to remain calm and focused in high-pressure situations

  Creative and skilled problem-solver able to analyze situations accurately and adopt effective courses of action

  Team player who follows directions precisely and efficiently

  Highly adaptable with experience working outdoors in extreme weather conditions, including excessive heat, rain, and snow

  Physically fit with strong mechanical aptitude; operated forklifts and loaders

  Expertise in customer relations and needs assessment; able to establish and maintain cooperative and effective working relationships with others, including the public

 

Career Track

 

HIMMEL S FARM AND GARDEN CENTER, Pasadena, MD   May 1998 C Sept. 2003 / Oct. 2004 C Present

Assistant Manager

  Successfully supervise and motivate 2 C 6 staff to achieve performance goals and ensure productivity

  Incorporate client s vision while creating and installing landscape designs for customers; provide accurate estimates on costs

  Control overhead costs while ordering inventory in excess of $20,000 from multiple vendors

  Strategically source and negotiate with vendors to optimize bottom-line profits; develop mutually beneficial relationships with external business associates

  Secure customer loyalty by providing exceptional service while establishing and cultivating client relationships

  Maximize sales and profits by creating effective displays and merchandising products

  Maintain full accountability for managing and balancing daily sales revenues / bank deposits

  Complete light mechanical, plumbing, construction, and handy work as required

 

JBA CHEVROLET & MITSHUBISHI, Glen Burnie, MD                                            Sept. 2003 C Oct. 2004

Service Advisor

  Proactively scheduled service appointments

  Demonstrated strong leadership skills while delegating jobs to mechanics and following-up to ensure tasks are completed efficiently

  Gained customer buy-in by thoroughly explaining mechanics diagnosis and recommendations; met or exceeded all sales quotas

  Ensured accuracy and orderliness while maintaining sales records and organizing invoices

 

Academic Credentials

 

High School Diploma, CHESAPEAKE HIGH SCHOOL, Pasadena, MD                                            2001

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