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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx abc@xyz.com
objective
accomplished business professional eager to contribute dynamic communications, information technology, business development, strategic planning, relationship building, presentation and customer relations skills in a challenging sales engineering assignment with microstrategy.
career profile
ø b.s., computer information systems.
ø summa cum laude graduate.
ø over ten years of successful business background in it operations.
ø exceptional liaison between technical and non-technical personnel.
ø outstanding communicator and presenter.
ø adept in providing technical support for it services.
ø oversee all facets of microstrategy environment.
ø manage full-life-cycle software development process.
ø strong record of promotion.
ø consistently achieve challenging organizational objectives.
ø accomplished client building, networking and management.
ø self-motivated, self-directed individual.
ø knowledgeable in all facets of effective marketing plan development and implementation.
ø leader and developer of highly efficient staffs.
ø extensive background in client relations and account management.
ø well-organized multi-tasker with strong detail orientation.
ø conference chair for the delaware women's conference.
technology skills
microstrategy, sql, pl/sql, java, java rational development tools, asp, html, javascript, vbscript, xml, xslt, internet explorer, vb, visual interdev, microsoft office suite (word, access, excel, powerpoint)
professional experience
qvc, west chester, pa 1999 c present
application developer
tasked to serve as technical lead providing leadership for managing maintenance and enhancements to microstrategy bi platform.
direct all facets of microstrategy environment covering administration, architecture, development, web, narrowcast and enterprise management.
design and implement applications for multiple business areas including broadcasting, planning, merchandising, marketing and it for company web portal.
provide comprehensive presentations of microstrategy application to executive management.
establish and maintain positive client relationships with business team.
interact with clients on daily basis to answer microstrategy questions, resolve maintenance opportunities and facilitate data requests or new objects to be developed for microstrategy.
exceed ongoing and overlapping deadlines in fast paced environment.
upgrade performance, scalability and maintainability on web portal.
effectively mentor interns, junior team members and internal clients in standards/technologies.
upgraded business intelligence by implementing microstrategy application with limited professional training and achieving accomplishment through self-training and coordination with microstrategy consultant.
utilize database, data modeling and sql knowledge to attain organizational objectives.
spearheaded performance optimization for qvc qcard application with increase of pre-approved qcard customer requests from 19% to 95%.
education
goldey-beacom college, wilmington, de, bachelor of science, computer information systems, summa cum laude graduate
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx abc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a challenging microstrategy sales engineering position and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include a b.s., computer information systems (summa cum laude), and over a decade of highly successful information technology experience. to complement this background, i possess demonstrated expertise in communications, explaining advanced microstrategy technology, presentations, meeting customer needs, resolving issues and building trust/confidence with senior management of key accounts, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
attachment
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