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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx •



Accomplished, versatile professional eager to contribute dynamic management, problem-solving and interpersonal relation skills toward actively supporting a progressive organization in optimizing performance. Offer broad experience in managing Receiving Department, Production Department, Customer Service and Quality Control Departments, with consistent results in achieving fiscal and organizational objectives. Talent for defining and resolving issues to avoid unnecessary cost expenditures. Strong leader who excels in training and directing top-performing teams. Effectively establish and manage key relationships with decision makers, strategic partners and customers.


Project Management Startup Operations/Development Team Leadership Customer Service

Purchasing Technical Proficiencies Issue Resolution Regulatory Compliance

Contract Negotiations Research & Planning Resource Allocation/Administration Training

Career Background


Penn Plax, Inc., Memphis, TN                                                                                           2007-Present

Assistant Manager

  Contribute leadership skills toward launching, implementing and developing the Production and Customer Service Departments during the warehouse relocation from NY to TN, with strong focus on optimizing productivity and performance while maintaining within a limited budget and headcount.

  Apply sharp business acumen toward defining issues and driving prompt resolutions.

  Demonstrate leadership qualities in effectively leading personnel to ensure critical compliance with regulatory safety standards and internal quality control guidelines.

  Proactively build and establish a collaborative work environment to conducive to achieving high levels of employee retention and job satisfaction.

  Serve as acting Warehouse Manager in his absence, due to exceptional performance and dedication.

  Train Supervisors, playing an instrumental role in the development of top performing team members.

  Exhibit solid technical abilities in serving as the Computer Software and Hardware Coordinator.


Onestaff, Southaven, Southaven, MS                                                                                       2006-2007

On-Site Supervisor

  Maintained full accountability for overseeing the performance and attendance of 150+ employees, while ensuring strict adherence to OSHA safety code.

  Strategically planned and coordinated schedules to maximize use of human resources while controlling labor costs and meeting company needs.

  Steered payroll processing to achieve accuracy and meet all deadlines.


U.S. Post Office, Olive Branch, MS                                                                                   2005-2006

Rural Carrier Associate

  Demonstrated strong planning, organization and time management skills in efficiently delivering mail to achieve critical timelines while ensuring quality service.


MCI WorldCom, Memphis, TN                                                                                           1992-2003

Systems Analyst; Dept. Lead; Help Desk Tech; Computer Systems Analyst; Customer Service Associate

  Consistently promoted to levels of increasing responsibility; recognized for exceptional performance.

  Contributed dynamic information gathering, needs assessment and analytical skills toward effectively and diplomatically responding to client issues for timely resolution.

  Applied advanced communication skills and technical expertise toward troubleshooting, configuring and supporting hardware/software.



BA, MIS, Major in Business Data Communications - Christian Brothers University, Memphis, TN, 1993-1995

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