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Yyyyyy x. yyyyyy
3181 Holiday Springs
Blvd. #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Project Coordinator / Office Administrator
Profile
Offering 10 years of project and office management and support experience for various government, nonprofit and for profit organizations, with consistent results in achieving organizational objectives. Comprehensive background in IT and healthcare. Effectively establish and manage key relationships with decision makers and strategic partners. Dynamic communication, presentation, relationship building and problem-solving abilities. Highly versatile; quickly master new roles, responsibilities, technologies, and environments. Demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.
Project Management Startup Operations/Development Team-Building Vendor Relations
Problem Solving Internal/External Customer Service Computer Proficiencies Process Improvement
Training Research and Planning Product Demonstration Resource Allocation/Administration
Career Background
TCS Group, Inc., Coral Springs, FL 2006-2009
Project Coordinator
Contributed dynamic communication skills toward collaboratively working with customers on post-sale for business telephone and voicemail equipment design and liaising effectively between customers and engineers.
Innovatively designed, developed and distributed company and promotional product literature, as well as e-blasts and direct mail.
Conducted comprehensive review and analysis of client needs to define business environment needs and service goals and develop successful process flow.
Proactively built and established key relationships with clients to ensure exceptional customer satisfaction and leverage business opportunities.
Strategically coordinated and communicated project implementation and training schedules.
Azimut-Benetti Service U.S.A, Inc., Ft. Lauderdale, FL 2005-2006
Office Administrator / Project Coordinator
Exhibited solid leadership skills in overseeing all aspects of yacht warranty repair and maintenance projects for sole U.S. office.
Streamlined workflow and optimized productivity by developing and implementing service and administrative office procedures.
Planned and organized logistical support for large industry events and multiple yacht displays to maximize utilization of resources while controlling costs and meeting company needs.
Consistently met deadline and budget constraints while managing multiple simultaneous yacht repairs from inception to delivery.
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Career Background continued
Seminole Tribe of Florida Headquarters, Hollywood, FL 2004-2005
Administrative Assistant
Applied organizational skills and strong attention to detail toward arranging and maintaining software training schedule for instructor and staff and providing administrative assistance for IT Department.
Accurately and efficiently tracked and planned training for over 1,000 employees located across 6 different reservations to facilitate go-live schedule.
Demonstrated advanced communication and interpersonal relation skills in liaising weekly with project team consisting of department heads, consultants, and power-users on training status.
US HealthWorks, Plantation, FL 1999-2004
Front Office Supervisor/Medical Assistant
Trained, mentored and motivated staff in 6 clinics in 4 different regions during special IT projects, playing an instrumental role in the development of top performing team members.
Expedited check-in/check-out to minimize patient wait time by restructuring patient greeting, processing, and payment procedures to optimize efficiency.
Coordinated and monitored patient flow and front desk activity of heavy volume urgent care facility.
Proficiently introduced, coached, and supported transition of updated regional billing office forms, corporate policies, and patient processing material for front and back office staff to minimize disruption to workflow and ensure smooth transition.
Education & Professional Development
Associate of Science, Nursing (In Progress) - Broward
College, Coconut Creek, FL
Associate in Arts, Business Administration - Broward College, Davie, FL
Medical Assistant Certificate - Concorde College, Lauderhill, FL
Extraordinary Administrative Professional - Leadership and Presentation Training, Franklin Covey
Technical Skills
QuickBooks Pro 2005, MS Office (Word, Excel, PowerPoint), Windows XP, MS Project, MS Outlook
Community Activities
Volunteer Project Coordinator - Second Chance Society, Ft.
Lauderdale, FL, 2005-Present
Committee Member - 2007 Fundraising Gala, SPCA Wildlife Care Center; Raised >$140K
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