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0000 xxxxxx xxxx , xxxx ,
xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
social services
well-rounded and energetic professional with 20+ years experience seeks new
challenge and opportunity to apply consummate skills as director of social services.
professional profile
self-motivated team leader with both clinical and personnel management experience; supervise staff, conduct treatment plans and health assessments, oversee admission and discharge of clients, and prepare various reports
organized and detail-oriented with proven track record; coordinated three residential programs for dd and chronic mi clients
excellent interpersonal communication skills; conduct effective staff training and development
demonstrates diagnostic, problem-solving skills to those of diverse cultures; respond calmly to tough situations and translate individual needs into effective strategies for change and self-improvement
proficient in navigating electronic mental health records, billing codes; exhibit diagnostic skills for both mi and sa client s
education
master of science 1996
eastern illinois university ▪ charleston, il
emphasis in guidance and counseling
bachelor of general studies 1983
university of iowa ▪ iowa city, ia
elementary education 1980
arizona state university ▪ tempe, az
employment history
heritage behavioral health center ▪ decatur, il 05/1997 c present
division manager, outpatient services 04/2008 c present
key player in redesigning the assessment intake process which ensures optimum staffing, clinician skill sets, and scheduling of appointments matching individual strengths of the therapists
skillfully supervise 19 employees and oversee client enrollment for programs offered; monitor productivity, and provide training for ohio scales, treatment plans and mental health assessments
endorse treatment plans and mental health assessments; accurately prepare monthly reports for programs including system-of-care (soc), and screening assessment support services (sass)
team leader of assessments 05/2006 c 04/2008
supervised seven staff members and managed the assessment process
efficiently streamlined client s involvement with various services, programs, and the appropriate therapist
mental health therapist, child/adolescent 02/1997 c 05/2006
served as on-call sass worker; completed necessary documentation for hospitalization including the childhood severity of psychiatric illness (cspi)
escorted clients from hospitalization to discharge; efficiently prepared mental health assessment and treatment plan
coordinated ongoing family therapy at the center
ensured productivity, and produced progress reports as required by the agency; drafted monthly reports regarding utilization review for the client s file
internship, child/adolescent unit 06/1996 c 02/1997
decatur mental health center ▪ decatur, il
compassionately provided crisis intervention for children who were at risk of psychiatric hospitalization; provided individual and family therapy
skillfully prepared mental health assessments
shelby county community services ▪ shelbyville, il 05/1986 c 06/1996
residential unit coordinator 02/1991 c 06/1996
successfully coordinated residential programs for dd and chronic mi clients
supervised staff members and coordinated schedules
prepared and conducted idt reviews and habilitation plans, program evaluation reports, and medicaid option billing and dd/mi billing
outreach/case coordinator 09/1989 c 02/1991
effectively managed 35 clients in the facility; prepared habilitation plans, discharge plans and coordinated services for dd/mi clients
demonstrated knowledge in department of public aid and social security procedures
conducted classes for an outreach program on job seeking skills and self preservation
senior services unit coordinator 05/1986 c 09/1989
directed four programs contracted from the illinois department on aging; prepared reports, billing, and case authorization forms
affiliations
member, community theatre in decatur, il
member, alpha chi omega sorority
member, american heart association
member, american business women s association
0000 xxxxxx xxxx , xxxx ,
xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
december 4, 2009
attention: connie hacker, human resources
champaign county nursing home
0000 xxxxxx xxxx , xxxx , xxxxx 00000
dear ms. hacker:
this letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as director of social services within your organization. i bring 20+ years of valuable experience which makes me an excellent match for your advertised position.
you will gain a dedicated professional who can communicate well with all levels of the organization. i am able to motivate and inspire others to achieve common goals and create innovative solutions to complex problems. i exhibit both clinical and management experience. expertise in conducting treatment plans and health assessments, overseeing admission and discharge of clients, preparing various reports, and coordinating residential programs are some of my strengths.
i would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with champaign county nursing home s current and future needs. please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. thank you for your time and consideration.
sincerely,
judith bitzer
enclosure
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