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career objective
customer-focused pharmacy professional eager to apply dynamic technical knowledge and client relation skills toward supporting the employer in optimizing operational and financial performance
profile
ø offer numerous years of progressive experience accurately filling orders in a deadline-sensitive environment
ø extensive pharmaceutical industry knowledge including prescription review, counting/measurement, packaging and labeling
ø facilitating client-focused, service-oriented environment vital to maximizing customer satisfaction and retention; successfully address and resolve escalated customer issues
ø overseeing incoming inventory/shipments for quality assurance
ø accurately maintain patient profiles and drug information in computer systems
education
karnataka university, insert state, india 1998
bachelor of science in pharmacy
~ credentials/certifications~
- fpgec c from nabp ee # 206-2881; issued january 2008
- registered pharmacist c gujarat state board of pharmacy, india
professional experience
canadian tire corporation ltd., brampton, on 2004 c present
order fulfillment team member
- effectively take orders and respond to customer inquiries; provide excellent customer service
- accurately monitor inventory levels; ensure consistent product availability
- assist manager in order processing and distribution
- maintain safe and efficient working environment
unigistix inc., brampton, on 2002 c 2003
cellular phone programmer
- proficiently programmed cellular phones following customer specifications
- provided superior customer service and performed as integral team member
mangalam medical, insert location 1999 c 2003
registered pharmacist (part- time)
- operated efficiently and accurately in accordance with pharmacy operating standards to dispense medications
- interacted directly with customers to provide optimal service, evaluation, and advice
- diligently documented and registered all prescriptions
- trained new employees on utilizing pharmacy softare and filling and packaging prescriptions
- assisted head pharmacist with daily responsibilities
skymax laboratories, insert location 1999 c 2002
production and distribution supervisor
- monitored and managed inventory levels to ensure product availability and cost efficiency
- tested and analyzed chemicals to conform to specifications and standard regulations
- generated weekly reports for customer satisfaction on distribution level and production improvements
- oversaw successful completion of distribution and daily tasks
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