yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

skilled professional eager to contribute expertise in voice/data communication equipment, as well as strong troubleshooting skills toward actively supporting an organization in maximizing performance.

 

profile

 

• highly respected professional offering over 15 years experience in the installation, repair and troubleshooting of computer and data/voice communication equipment with companies like nice systems and motorola.
• in depth expertise in all operations of an electronic distribution company, including quality control, inventory control, shipping/receiving, and maintenance.

• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• recognized as organized, self-motivated professional with a proven commitment to excellence in all work operations.
• technical experience in windows xp, microsoft office applications and extensive networking experience.

 

professional experience

technician national cable technicians, inc.                                                                                         2009

• actively supervised the installation of structured cabling and termination of cat 5 and cat 6 network cables, ensuring work accuracy.
• consistently ensured delivery of quality customer service vital to sustaining and growing accounts.

 

service engineer versatile information products                                                                      1993-2008

• sharp business acumen and experienced in managing broad scope of operations, from installing, maintaining and troubleshooting to supporting and training staff on 911 digital voice recording systems for more than 30 police stations across california.

• successfully drove the development of new business proposals, innovative sales presentations and product demonstrations to increase business by 15%.
• spearheaded the reorganization of shipping/receiving department, effectively increasing customer repair turn around by 10%.
• responsible for developing and submitting detailed maintenance reports for each service call, providing information on technical issue, recommended repair and potential upgrades.

 

communications technician united states army                                                                           1986-1988

• serving in seoul, south korea, actively monitored a-1 security lines for military movement and officer communications.
• effectively setup and troubleshoot radio satellite equipment, from running cable to grounding equipment and testing satellite signals. 

 

professional education

 

coursework in electronics technology devry institute                                                                 1990-1993

 

good conduct medal

army service ribbon

overseas service ribbon

3 army achievement medals

 

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include experience in the installation, repair and troubleshooting of computer and data/voice communication equipment. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, organization, leadership, and relationship management skills.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

 

 

yyyyyy x. yyyyyy