dynamic it professional specializing in business systems analysis and technology solutions development and integration toward supporting operations of a progressive company.

system architecture   vendor relations   technical support     troubleshooting

process improvement   team manager   help desk support   technology integration

• network administration   systems integration   process development   project management

 

ø  strong technical background within the automotive industry with extensive knowledge of various systems, including: project lifecycle management, team training and mentoring, engineering change management, web application development, risk assessment and management, and hardware integration and testing.  

ø  proficient at guiding multiple business partnership teams in collaborative projects over the production lifecycle.

ø  ability to work independently on multiple technology projects simultaneously and efficiently. 

ø  possess an extensive knowledge of implementation practices, policies, and regulations and can apply this knowledge in terms of production efficiency, forecasting and projections, as well as feasibility analyses. 

ø  conducts numerous phases of product launches including technical development, scheduling, addressing and resolving technical challenges, and negotiation of cost.   

ø  multiple years of experience as a web designer in numerous applications and settings with the ability to make an immediate impact on operations and revenue. 

ø  competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

ø  consistently focus on ensuring development of efficiency best-practices. 

ø  proven ability to adapt strong safety and technical skills to diverse organization needs.

ø  technology savvy and proficient in multiple software applications and hardware systems.

 

 

 

 

 

ø  implements software development life cycle policies and procedures.

ø  able to reduce it costs for organization through in-depth knowledge of efficiency best practices.

ø  manages and supports multiple projects.

ø  designs and writes new software components.

ø  redesigns existing components by analyzing and identifying areas for improvement.

ø  integrates internal and external components for successful deployment.

ø  tests new components and bug fixing.

ø  obtains and manages customer requirements.

ø  effectively analyzes, designs, and engineers databases and web user interfaces.

ø  maintains systems by monitoring and correcting software defects.

ø  writing technical and operational documentation expertise.

ø  works closely with other staff, such as project managers, graphic artists, systems analysts, and sales and marketing professionals.

ø  consults clients/colleagues concerning the maintenance and performance of software systems and asking questions to obtain information, clarify details and implement information.

ø  problem-solving to meet the needs of the project

ø  possesses strong organizational and analytical skills.

ø  highly adaptable in quickly changing technical environment.

 

 

 

 

 

operations manager, cmc unlimited, inc.                                                                            2007-present

 

project manager/sr. network technology analyst, st. luke s hospital                           2000-2007

 

it operations manager, quintiles transnational                                                                    1997-1999

 

network administrator, pharmaco international                                                                   1994-1997

 

programmer/ analyst, cmc enterprises                                                                                 1992-1993

 

relevant job functions:

  lead and manage teams responsible for installing and maintaining production services including, directory, file, and print services (active directory and novell nds), microsoft patch services, corporate firewall, internet monitoring and filtering, citrix remote access,  enterprise backup and restore, name services (dns,dhcp, and wins), corporate fax service, desktop deployment services (zenworks/sms) and 2^nd level help desk support. 

  evaluate, acquire, install and maintain microsoft server systems for multiple clinical applications.  

  responsible for all it infrastructure operations.

  design, install and support it lan, wan, and telephonic operations for mobile user base.  

  responsible for  it purchasing and equipment configuration. 

  develop user training and customer support program for in-house and remote users. 

  key projects included establishment of frame relay connectivity utilizing a cisco router, installation of dhcp and dns services, implementation of lotus notes email system, development and hosting of several industry-specific lotus notes databases, upgrading and automation of system backups, development of a remote user support program using citrix winframe and a lanrover, installation of a lucent definity phone switch and a major upgrade to the novell server hardware and software.

  responsible for design, installation, administration and support of a 7-server, 600+ node novell 4.1 network operating in a multi-platform environment (unix, windows nt, and dec). maintained dns services on hp unix, and bootp/dhcp services on novell 4.1.

  install and support a wide variety of network and desktop hardware and software.

  key accomplishments include migration of six servers from novell 3.1x to nw 4.1, design, coding and implementation of a lotus notes database application for the help desk function; implementation of network standardization and automated network management procedures resulting in significantly reduced labor requirements. 

 

 

n internetworking ms tcp/ip on ms windows nt 4.0, new horizons

n managing microsoft iis server, new horizons

n netware 5 administration, new horizons

n microsoft windows nt server, executrain

n lotus notes , technical user, austin data systems

n lotus notes , system administration, austin data systems

n lotus notes , application development, austin data systems

n lotus notes, r4 system administration update, austin data systems

n lotus notes, r4 application development update, austin data systems

n hp ux system administration series 800, hewlett packard company

n hp openmail server administration, hewlett packard company

n novell system manager course, informa lan systems

n novell system manager course, informa lan systems

n associate of arts, st. leo college

n ground radio electronics technical specialist, usaf technical school

n certification c microsoft product specialist (windows nt server, workstation, tcp/ip)

n certification c netware engineer (cne)

n certification c lotus notes professional (system administration and application development)

cheryl mccurdy

information technology specialist

 

date

 

name here of recipient

name here of company

 

dear recipeint name:

recent research into company name prompted me to immediately update my resume for your review.   based on my knowledge of this company, i am very interested in interviewing for an it support position.  in particular, i am interested in seeking a position where i may utilize my skill set involving network administration.  this is an area that i am incredibly interested in pursuing and my understanding and proficiency of numerous areas of the technology sector will allow me to view this work from a multi-dimensional perspective.  i am skilled at careful scrutiny and an extremely focused attention to detail regarding this type of work.  due to this facet of my professional ability, i think you will find that i will bring value to your organization.  

additionally, i am skilled at increasing company revenues through customer relevant solutions and procedural efficiency practices.  i have worked as a technical expert in various forms within the software and technology industry so i am accustomed to managing others as well as developing and implementing best practices models to increase efficiency and revenues.  i offer years of formal training as well as progressive advancement within companies due to excelling at responsibilities and making significant contributions to company growth. 

            i am an exceptionally hard worker and my peers consider me a strong team player.  my enthusiasm comes from working directly with products and streamlining and improving processes as evidenced by my accomplishments and contributions to my past employers.  i am also capable of assimilating into a new environment easily and feel that i could quickly become part of your team.  i enjoy the chance to work directly with various departmental resources in both learning and mentoring fashions. i am selectively seeking a company who is on the cutting edge of the technology sector.

            after your review of my resume, i hope you will agree that this would be a mutually beneficial arrangement.  i plan to call you early next week. at that time, i can answer questions concerning my background and experience and we can discuss the desirability of an introductory meeting.  please contact me sooner if you wish to talk before then.  i look forward to speaking with you.

sincerely,

cheryl mccurdy