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Career Objective
Results-driven Retail Manager eager to contribute expertise in Operations Management, Fiscal Administration, Team Building, and Business Development toward collaborating with a progressive organization in optimizing bottom-line performance. Areas of expertise include:
Ø Operations Management
Ø Training & Development
Ø Team Building & Leadership
Ø Problem Resolution
Ø Recruiting & Staffing Requirements
Ø Expense & Cost Control
Ø Profit & Loss
Ø Customer Service & Client Relations
Ø Health & Safety
Ø Sales / Market Growth
Career Track
Executive Team Lead, TARGET CORPORATION, Schaumburg, IL 2005 C Present
Successfully provide daily operational leadership for 280+ team members, including playing a key role in direct decision-making for $43-million-a-year-business. Build and develop strong teams including, promoting service excellence as a Market Peer Trainer for newly hired ETL s and STL-IT s, mentoring and promoting direct reports, grooming three high potential team members as District Mentor and acting as Summer Intern District Sponsor in 2009 and 2010 as well as Campus Recruiting Captain from 2007 C 2009.
Key Achievements:
Drove a 10% increase in grocery profitability from 2008 C 2009; currently trending 12% YTD increase in 2010
Recognized for achieving all green operational grocery food scores in 2009; District Food and Operational Peer Resource
Maximized revenue while controlling for overhead costs as Store Expense and Budget Captain; achieved green scores for controllable expenses and direct profit earnings
Ensured a safe and productive work environment as Store Safety Captain; achieved green safety scores in 2009 and YTD in 2010
Maintained full-scope HR responsibilities during a 6 month maternity leave
Selected as high potential candidate due to outstanding job performance; currently being considered for promotion and enrichment training
Built strong vendor relationships; received award for best vendor control in district for 2008 and 2009
Effectively upheld operational controls; received award for most improved controllable profit in 2008
Reduced inventory losses; received award for most improved inventory shortage YTD 2010
Supported successful store launches as District Peer Trainer for all new store openings
Sales Representative, L OCCITANE, SKOKIE, IL 2003 C 2005
Effectively promoted and sold product individually as well as in teams and developed strong product knowledge. Built strong sales force by training new employees on product knowledge and sales.
Key Achievements:
Consistently met and exceeded monthly sales goals
Increased customer loyalty by providing exceptional customer
Account Manager Intern, DIAMOND TOUR GOLF, Dekalb, IL 2004
Ensured customer satisfaction while developing and managing orders and invoices for 10 major accounts, including collaborating with the Operations Department to maintain proper inventory updates for clients.
Academic Credentials
NORTHERN ILLINOIS UNIVERSITY, Dekalb, IL
Bachelor of Science C Marketing
Community Involvement and Activities
Volunteer Event Coordinator / Store Sponsor, TARGET, Schaumburg, IL
Volunteer C Relay for Life (United Way), TARGET, Schaumburg, IL
Member C Marketing Student Advisory Board, NORTHERN ILLINOIS UNIVERSITY, Dekalb, IL
President C Polish Student Association, NORTHERN ILLINOIS UNIVERSITY, Dekalb, IL
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging career opportunity in a (INSERT ACTUAL TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As demonstrated in the accompanying resume, my professional qualifications include a consistent track record for meeting and exceeding operational goals while recruiting, training and managing top-performing teams. As Executive Team Lead with Target, I spearheaded a 10% increase in profitability during difficult economic times in 2009 and currently, we are trending toward a 12% increase in 2010. I am a proven high-achiever who has received many awards, including Best Vendor Control 2008/2009, Most Improved Controllable Profit 2008 and Most Improved Inventory Shortage 2010 YTD. In addition, I am a recognized leader who has successfully mentored and developed strong team members. I enjoy being challenged and gladly take-on additional tasks. I managed HR for six months during a maternity leave while still maintaining all my regular job duties.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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