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yyyyyy x. yyyyyy

65110 e. 44th court bradenton, fl 34203
41-751-1383 abc@xyz.com

 

driven administrative professional seeking a challenging medical office position where expertise in office administration, healthcare support and patient service will prove instrumental to company success.

career profile

 

ø  offer over 17 years of solid and progressive office management and administrative support experience within medical office environments.

ø  adept at developing and maintaining detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

ø  excellent customer service skills, including front desk operations and processing patient requests.

ø  adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

ø  apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.

ø  capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.

ø  demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and collaborating with authorities on client needs.

ø  recognized as detail-oriented, organized and dedicated professional with proven ability to learn new skills in support of overall objectives.

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technical proficiencies

 

microsoft office suite: ms. word, ms. powerpoint, ms. excel, ms. publisher

quickbooks, medical software

professional experience

 

administrator suncoast physical therapy                                                                                                                            1999-2008

  • sharp business acumen and experienced in managing broad scope of operations, from developing policies/procedures, customer service and hr to tax forms, insurance processing and equipment calibration.
  • successfully steered company marketing operations to generate high volume growth and revenue.
  • effectively hired, trained and directed staff and actively collaborated in human resource operation functions such as maintaining license requirements, evaluating performance and providing guidance/mentoring.
  • consistently ensured delivery of quality customer service vital to sustaining and growing clientele base, ensuring exceptional treatment and compassionate care.
  • managed broad scope of accounting/finance activities including payroll, accounts payable/receivable, collections, and financial reports.

 

office manager schroeder orthopedics & sports medicine                                                                                              1995-1999

  • effectively handled high-volume phone line, ensuring prompt resolution of all client issues and requests.
  • responsible for handling a broad range of administrative function, including scheduling surgeries, arranging test procedures, educating patients on proper procedures, and handling all financial operations.
  • actively collaborated with physician in back office operations, from casting and post-op dressing to wound care and assembling post-op supply packets.

professional experience

 

member humane society/aspca

volunteer photographer sarasota fire academy

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