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yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
abc@xyz.com
objective
productive, quality-oriented professional eager to contribute exceptional project management, interpersonal relation and business administration skills toward optimizing operations of a progressive organization in the aerospace field.
profile
ø offer solid experience in operations management and executive assistance, with comprehensive background in client relations.
ø effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.
ø proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.
ø dynamic communication, presentation, relationship building and problem-solving abilities.
ø excel at interacting with broad populations including senior management, staff, clients and external contractors.
ø highly versatile; quickly master new roles, responsibilities, technologies, and environments.
ø facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.
ø demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.
education
bs aeronautics (in progress) - saint louis university, parks college of engineering, aviation, and technology, st. louis, missouri, graduating in 6/2009.
relevant courses: advanced turbine systems, crj-200 general, flight deck automation, air carrier operations, accident investigation, human factors, crew resource management, fms experience (collins 4200), aviation weather, physics, corporate aviation management
business administration certificate (in progress) saint louis
university, john cook school of business, graduating in 6/2009
relevant courses: managerial accounting, financial accounting, applied statistics, marketing, management international business, finance, applied professional ethics, economics, economics of air transportation
professional experience
restoration st. louis, inc. 2007-present
executive assistant intern
reporting directly to president, contribute detail orientation and organizational skills in supporting all aspects of daily operations, with strong focus on optimizing productivity, efficiency and performance.
innovatively design, develop and launch targeted marketing plans through newspaper, electronic, television and other print, collaboratively with senior management.
conduct comprehensive review and analysis of leases with general counsel to verify commercial tenants are operating within the scope of lease.
receive letter of recommendation from the police captain for supporting the police business association with their membership push; successfully reduced costs while increasing membership.
cost-effectively purchase items up to $40k and conducted the logistics of international delivery using freight forwarders all within budget.
strategically plan and coordinate intern schedules to maximize use of resources while controlling costs and meeting company needs.
steer inventory and asset protection/tracking, exhibiting strong critical thinking and multitasking abilities in achieving goals and timelines.
acquire valuable knowledge and experience in international business, including customs/immigration work issues, as well as differences in culture, currency, government and business operations.
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yyyyyy x. yyyyyy page 2 of 2
advanced resources, llc, rosemont, il 2007-2008
temporary employee
demonstrated strong organization, prioritization and multitasking skills in efficiently planning, coordinating and completing due diligence documents for warehouse properties.
applied strong communication and interpersonal relation skills toward acting as first point of contact in responding to telephone inquiries and directing calls to the appropriate personnel.
actively supported senior vp of development with filings, mass mailings and office administration, further illustrating strong ability to manage multiple functions.
nadoz caf , st. louis, mo 2006-2007
shift manager
exhibited solid leadership qualities in managing 4-5 staff members at a time in a fast-paced environment, focusing on quality and customer service.
trained, mentored and motivated new hires, playing an instrumental role in the development of top performing team members.
oversaw daily operations and ensured exceptional customer service and strict compliance with all workplace laws and company procedures.
culvers of lake zurich, lake zurich, il 2003-2006
team leader
as the head trainer, ensured new front of house employees are properly educated on all aspects of training programs and company policies and procedures.
trained staff on customer service, order taking, efficiency and ethics to ensure low turnover while improving quality of services.
efficiently organized and coordinated training, defined requirements and delegated assignments to optimize utilization of human capital and operational resources.
professional development/training
ethics for business
seminar
sahi-safety across high-consequence industry s
national business aviation association seminars (focusing on tax implications
on corporate aircraft)
aopa regional conference (focused on safety and regulations of general
aviation)
2-day corporate immersion - southwest airlines, dallas, tx
3-day corporate immersion - fedex express, memphis, tn
technical skills
adobe professional, ms office 2008, apple iwork 09, filezilla, iphoto
flight experience
federal aviation administration, multi engine
commercial certificate with instrument rating.
total time 250... multi time 50... complex hours 50
king air simulator (frasca 242t) 35 hours
crj-200 regional jet simulator 45 hours
brief introduction and brief full motion simulator experience in: md-11,
737-700 and erj-145
activities
president, alpha eta rho-pi chapter
vice president finance & founding member, phi alpha chi
founder - non-profit organizations
yyyyyy x. yyyyyy
0000 xxxxxx xxxx ,
xxxx , xxxxx 00000
abc@xyz.com
date
hiring agent name
company
address
city/state/zip
dear _______________________________:
i am currently exploring new opportunities, and am interested in joining your team. to acquaint you with my qualifications, i m submitting my resume for your review. in advance, thank you for your time and consideration.
as illustrated by the accompanying resume, i have a strong background in operations management, business administration and executive assistance. from leading high performance teams and facilitating superior client servicing to reducing operating costs and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic team member. i excel in providing human resources support, exceptional skills in business operations and logistics, and the flexibility to handle competing administrative priorities with an unwavering commitment to accuracy, quality, and efficiency. to complement my experience, i am currently completing a bachelor of science in aeronautics and a business administration certificate.
as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals. i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.
professional regards,
yyyyyy x. yyyyyy
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