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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
versatile executive-level operations officer eager to contribute broad-scope experience toward supporting a dynamic organization in maximizing bottom-line performance.
profile
quality-driven, strategic leader noted for championing best practices while enhancing brand strength. valuable executive contributions include operations standardization and employee retention. core executive team member and driver for bottom-line cost containment and safety improvements. possess strong field expertise in developing quality management teams, creating franchise operating programs and generating market presence. instrumental in coaching unit and area managers to achieve success, resulting in a turnover of less than 35% for 3 consecutive years. bilingual english/spanish.
capitalized on opportunities to develop and implement innovative management training programs and created motivating management bonus plans directly increasing sales and profitability.
directed creation of new units, from site selection to conceptual execution.
drove strategic improvements in creative problem solving, root cause focus; proven ability to articulate complex concepts to any audience.
consistently generated groundbreaking efficiencies and continuous process improvement to boost bottom-line profitability.
proven leader with dynamic leadership skills, entrepreneurial focus; recognized as confident decision maker, commitment to personnel training and development.
leadership career progression
director of operations quality restaurant group 2004-2009
- facilitate productive franchise communication and relations, coordinating with regional managers and general managers to ensure consistent sales and cash flow.
- actively supervise food services, purchasing, off-site catering, facilities, human resources, it support, marketing, and finance departments.
regional manager quality restaurant group 2000-2004
- oversee 6 concepts, 21 locations and 245 employees, reporting directly to company president.
- responsible for coaching all unit managers, district/regional managers, recruiting new talent, and training/developing human capital.
executive general manager el torito grill southern california territory 1994-2000
- spearheaded 5 casual dining concepts, including et grills, specialty catering, tequila willie s, charley brown s, and hola amigos.
- successfully developed innovative management training program consisting of modules and seminars for department and general managers.
regional training manager el torito grill 1985-1995
- effectively manage training operations for southern california, arizona, virginia, louisiana, and florida.
professional education & awards
business administration and marketing university of southern california
certificate in human resources, marketing & managerial leadership california state university
associative arts in business administration glendale college
best of orange county; sunday brunch, 1998-2000 ▪ 7x winner of the four star of excellence award
buena park chamber of commerce 1st place and people s choice chili cook off, 2001
baja fresh store of the year, 2001, 2002 & 2004 ▪ reduced hourly turnover by 80% during tenure at qrg
tusd- loma vista elementary businessman of the year, 2007 ▪ stellar award, fiscal 2005
incident reduction by 200%, 2000-200 ▪ management turnover at steady 20% over 3 years.
increase profitability by 4 points ▪ member of association of contingency planners
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a [insert job title] capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include experience driving strategic operations, personnel development and increasing sales. an examination of my credentials will confirm that i am a skilled professional who thrives in a challenging work environment. i am driven, independently motivated, and results-oriented. i enjoy a challenge and work hard to achieve success. it is my practice to operate within a strict conduct of professionalism and integrity with my clientele. to complement this background, i offer dynamic communication, presentation, negotiation, and relationship management skills.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com
date
contact name
company name
address
city/state/zip code
dear _______________________________:
i would like to thank you for providing me the opportunity to interview with you and discuss the exciting [insert job title] position currently available with your company. having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.
as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff. i believe you will find my dynamic communication, presentation, negotiation, and relationship management skills vital to your operations and look forward to contributing to your success.
should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience. again, thank you for the enlightening interview. i look forward to your response.
sincerely,
yyyyyy x. yyyyyy
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