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career objective
business management specialist with expertise in project management, process improvements, and technology solutions eager to contribute talents toward supporting the employer in maximizing operational performance
profile
ø offer ten years of progressive project management experience with expertise in research, business analysis, system documentation, and application optimization
ø demonstrated record of developing and implementing cost-effective solutions resulting in improved efficiency, reduced expenses, and increased profit
ø excel in training and leading top-performing support teams; proactive team player equally effective in independent and collaborative environments
ø strategically planning and coordinating workflow and human resources for optimal coverage while containing labor costs
ø dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards
ø extensive technical proficiencies; experience with version control & configuration management tools including ciao; microsoft sql server, ms applications, ms visual basic, lotus notes, .net, c#, test director, mercury applications, and javascript
ø experience with compliance and auditing of system development life cycle; knowledge of sarbanes-oxley act
ø certified lotus specialist and six sigma yellow belt
professional experience
mitchell campbell and associates research services, inc., memphis, tn insert dates
clinical coordinator (contract)
successfully steer operations at multiple clinical sites; maintain regulatory documents; monitor activities
proficiently manage large volume of documentation; distribute, collect, track and archive sensitive information
ensure proper patient scheduling and follow-up procedures, coordinate site payments, track device inventory
total system services, inc., columbus, ga 11/98
c 11/06
client-server software analyst ii (2/02 c 11/06)
client-server software analyst i (4/00 c 2/02)
in recognition of superior performance, steadily progressed within company; ultimately responsible for full-scale project management
provided a broad range of services for internal and external client base; utilized in-depth knowledge of database applications and programming languages, projects included information security and option maintenance request, tmm, operations, mqseries, ca7, cics and disaster recovery
effectively implemented new data migration system (lotus enterprise integrator) and trained staff on proper usage
gathered and analyzed business requirements and functional specifications, extensively researched new technologies, maintained and optimized applications
process improvement analyst ii (11/98 c 4/00)
accurately synopsized data to generate analytical and statistical reports
advised management on cost analysis and staff training procedures; performed division-wide audits, analyzed workload and monitored error rate
strategically allocated and monitored human resources to ensure optimal efficiency and quality of work
consistently achieved and beat deadlines and targets; developed innovative problem solutions
education
troy university, phenix city, al
bachelor in business management c to be conferred june 2008
chattahoochee valley community college, phenix city, al 1991
associate of applied science degree
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review. in advance, thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include numerous years of progressive systems planning and enhancement. i possess outstanding technical skills and the ability to handle multiple responsibilities concurrently in a deadline-driven environment. additionally, i offer solid experience in managing administrative and human resources operations as well as staff development and supervision. to complement this background, i offer a bachelor s degree in business management.
as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.
sincerely,
yyyyyy x. yyyyyy
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