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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
phone: (xxx-xxx-xxxx
abc@xyz.com
accomplished account manager with more than 6 years experience in trucking and billing industries.
career profile
proficient in microsoft office (word, excel, powerpoint, access, outlook), ttwin, chppsi, and great plains applications.
familiar with medical billing and legal terminology, commercial and medicare/medicaid insurance ub92 or hicfa forms, and practice management methods.
possess excellent team leadership, account management, and written/oral communication skills.
professional experience
nco, lakeland, fl 10/2008-present
billing representative, medical collections
process medical billing claims by contacting insurance companies and providing patient follow up on any billing issues.
provide customer service in a fast-paced call center environment to resolve outstanding collections accounts and determine coordination of benefits.
administer patient accounts by collecting monies for past due amounts and updating medical claims in the database.
suncoast neuropsychology labs, inc., ruskin, fl 10/2007-10/2008
practice administrator
oversaw administrative and communication operations for a forensic psychology practice.
managed front office activities including patient reception, billing, collections, and scheduling.
served as liaison between attorneys, insurance companies, and neuropsychologist to communicate legal updates.
quality distribution, inc., tampa, fl 03/2003-03/2008
billing supervisor (03/2007-03/2008)
lead billing coordinator (03/2006-03/2007)
managed 12 employees with the transportation/trucking corporate office.
produced operational spreadsheets and reports for review by upper management.
negotiated company financial arrangements with outside salespersons, terminals, and customers.
conducted profit analysis, employee maintenance updates, and managed weekly workflow reports.
billing coordinator (05/2004-03/2006)
processed transportation invoices and reported financial week closing figures of terminals.
corrected unpaid invoices and analyzed billing and payment trends for financial reports.
communicated with outside terminals and company drivers regarding contractual inquiries.
credit and collections clerk (03/2003-05/2004)
supplied company financial information with salespersons, outside terminals, and customers.
negotiated payment settlements with debtors to manage accounts for fortune 500 companies.
analyzed payment trends to create aging reports and updated invoices.
education
university of southern florida, tampa, fl
bachelor of arts in business management, expected date
hillsborough community college, brandon, fl
associate of arts in liberal arts
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