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yyyyyy x. yyyyyy 4262 w. figarden drive #0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
objective
seeking to utilize administrative, legal, operations, communications and documentation skills in a child support service, administrative/clerical or legal assignment.
career profile
ø over nine years of child support service experience.
ø current employee of fresno child support services department.
ø tasked with wide-ranging administrative and facilitation responsibilities.
ø demonstrated communications and client relationship skills.
ø expertise in all facets of child support law and established procedures.
ø proficiency in public aid referrals.
ø adept in court case preparation.
ø knowledgeable in the processing of genetic test results.
ø manage complex projects on a consistent basis.
ø ensure compliance with all laws and regulations.
ø skilled administrator.
ø focus on effective child support.
ø skilled in documentation and report origination.
ø recipient of awards for outstanding performance.
ø proven ability in customer service delivery and issue resolution.
ø strong focus on quality and meeting organizational objectives.
ø outstanding capacity in planning, analysis and problem-solving.
ø effectively interact with diverse groups and professionals at all levels.
ø well-organized multi-tasker with strong detail orientation.
ø utilize advanced software applications.
ø university-level studies.
professional experience
fresno child support services, fresno, ca 2000 c present
office assistant
tasked to perform extensive administrative and office operations duties.
initiate public assistance cases.
effectively process public aid referrals.
examine and interpret complex documentation.
prepare cases for court proceedings.
review legal and administrative documentation.
train current employees and new hires.
recipient of certificate of excellence in teamwork.
education
colorado technical college
major being studied
university of phoenix
major studied
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