career objective                              

results-driven it sales engineer eager to contribute excellent customer service, business development, and technical skills toward a progressive employer in increasing revenues and profitability

profile                                                

ø  offer extensive business development experience, with expertise in sales, marketing, and customer support within the information technology industry; consistently achieve outstanding levels of customer satisfaction, retention, and referrals

ø  effectively identify and capitalize on opportunities to penetrate and develop markets; make presentations to customers, review customer network topology, and successfully close key contracts

ø  support the design, engineering, and project readiness of data network solutions, server and application installations and upgrades, e-mail security, and firewall installations

ø  provide technical responses/proposals and support increased sales through ongoing client assistance

ø  actively support company in maximizing bottom-line profits by effectively negotiating vendor contracts to achieve competitive pricing and terms on systems equipment, services, and outsourced projects

ø  dynamic communication, presentation, negotiation, and relationship management skills

 

~ technical proficiencies ~

novel and windows platforms ~ windows server 2000 & 2003 ~ microsoft exchange server 2003 ~ dns ~ smtp ~ tcp/ip ~  unix shell fundamentals ~ cisco ccna ~ cissp ~ borderware firewall ~ borderware mail gateway ~ shiva lanrover vpn ~ network security practices ~ computer forensics

professional development            

studies toward ccnp and cissp certification                                                                         present

computer science and information technology studies, vtc online training                           2005 c 2007

security best practices & implementing global policies, ascnet conference, nashville, tn                2005

certified netware administrator, ikon office solutions, laurel, md                                                        1999 c 2000

certified computer electronics technologies specialist, computer learning center, laurel, md            1997 c 1999

professional experience                

ceo / president, simply networking, estes park, co                                                                             2001 c present

• successfully built and continue to steer all aspects of operations for this consultancy providing it solutions to private and government-contracted organizations; secured, manage, and support more than 50 accounts
• perform business development functions to grow annual revenue, profit, and client base while providing superior service to existing customers and expanding market share
• work closely with clients to assess individual needs and manage on-site installations, security measures, technical updates, preventive maintenance, and issue resolution for lan, internet, and e-mail networks throughout colorado, texas, illinois, and new york
• develop and conduct security best practices seminars for diverse audiences

 

network specialist, orc macro, beltsville, md                                                                                      1999 c 2001

• in recognition of superior performance, entrusted with performing both sales and network security responsibilities supporting multiple government agencies; developed favorable contracts and proposals
• proficiently oversaw network administration in a multi-layer server environment supporting more than 800 corporate office users, 150 worldwide remote users, and four branch offices
• provided 1^st level support for e-mail system maintenance and troubleshooting, and 2^nd tier support for the corporate firewall and e-mail gateway

 

~ military background ~

petty officer third class, united states coast guard, baltimore, md                                                     1996 c 2000

• served as coxswain in charge of boat crew and operations including search and rescue, law enforcement, fire fighting, and navigation; additionally maintained and repaired it and on-board navigation equipment
• repeatedly recognized for excellent performance; received service accommodation at baltimore, md, awarded military honor company leadership and academic accommodations at cape may, nj