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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
career objective
results-driven, solutions-focused, and detail-oriented professional desiring a rewarding and challenging executive-level information technology management role within a dynamic and successfully progressive organization.
profile
information technology expertise
ø offer over 35 years of solid experience in information technology management, systems design and development, and operational support roles, including extensive expertise within strategic planning / implementation, process improvements, budgetary control, and client relations capacities.
ø demonstrate profitable client-based needs analysis assessment and successful interpersonal relationship-building techniques to achieve outstanding operational results.
ø adept at creating and implementing best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals.
ø apply dynamic vendor negotiations to achieve optimal hardware, software, and network-based it solutions.
ø contribute precise problem-solving proficiencies, sharp troubleshooting abilities, and excellent written and verbal communication skills to any professional information technology environment.
operational support expertise
ø skillful in setting goals and developing operational action plans as well as consistently exhibiting exceptional self-reliance toward achieving excellence in all professional endeavors.
ø exceptional at motivating employees to achieve optimal performance and delegating tasks to allow individualized work-related confidence, while ensuring the completion of all organizational goals.
ø foster synergistic teamwork across a multitude of personnel levels, while concurrently empowering associates to make decisions to reflect positively on customer satisfaction and corporate well being.
ø capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting a high-quality work ethic.
ø expert at performing independently or within a team-oriented environment to exceed all operational goals and information technology-based objectives.
key operational / technical support skills
hardware
ibm mainframes • ibm / hp / dell / sun servers • hp san
operating systems and software
vm / vse • cobol / cics • hp / ux • microsoft exchange • oracle / microsoft sql
sharepoint • pl / sql • ibm point-of-sale • actuate reporting • edi
yyyyyy x. yyyyyy
xxx-xxx-xxxx • page two
professional experience
gottschalks, inc., fresno, ca
senior director of it 2003 c 2008
ø successfully administered all it functions, including performing proficient data center management, securing valuable vendor relationships, and proactively monitoring all operational finances within a $655-million west coast-based retail department store chain operating 60 locations within six states.
ø provided effective application development, as well as contributing optimal technical support and creating and implementing dynamic it-based training / development programs for personnel to achieve consistently outstanding customer service and operational performance.
ø strategically planned, allocated, and administered a $10-million it budget to optimize bottom-line profitability, while concurrently applying sharp leadership qualities toward effectively managing top-performing teams of over 50 high-quality personnel.
ø developed a cost-effective five-year it strategic plan designed to eliminate overall mainframe platform expenses and enhance core business processes and organizational activities.
ø contributed proactive leadership skills by conducting valuable personnel-based weekly meetings and individual consultations in order to facilitate productive team building, improve communication measures, and encourage useful staff feedback.
~ key achievements ~
profitably reduced annual edi communication service costs from $240,000 to less than $30,000.
optimally spearheaded an extensive hardware and software upgrade of ibm s point-of-sale system within 60 locations in six states, including saving over $1 million in maintenance costs over a three-year period and an estimated $750,000 per year with an advantageous new debit card system.
successfully proposed a dynamic and innovative solution for wide-area network communications to improve overall operational performance and availability, along with negotiating pricing for mpls frame network solutions to replace dsl circuits.
directly served in a strategic decision-making role regarding a vmware server virtualization initiative which substantially reduced the server pool from 65 to 6 and eliminated the need to replace a backup generator and ups system, resulting in a net cost savings of over $400,000.
director of application development 1991 c 2003
ø proactively oversaw a highly-skilled 10-member programming team and up to seven application contract developers, as well as concurrently supervising and serving as an it knowledge expert for a qualified and resourceful system programming and lan staff.
ø effectively planned, implemented, and achieved a seamless organizational relocation of a cost-effective data center to attain continued operational success.
~ key achievements ~
demonstrated excellent project management skills and technical expertise pertaining to the migration of mainframe legacy applications to a multimillion-dollar unix / oracle erp merchandise solution, including determining choice of erp solution and all required supporting hardware and software.
led an optimal in-house development team in all operational y2k program conversions of over 20 application systems in less than 12 months, saving substantial external consulting services expenses.
~ additional key experience ~
programming manager 1980 c 1991
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