~ Seasoned Project Manager eager to contribute extensive technical, troubleshooting, and leadership talents toward supporting a dynamic organization in optimizing performance. ~

 

 

Offer 7+ years of experience in large-scale global IT operations with considerable strengths in steering  projects which boost efficiency, eliminate redundancy, heighten customer satisfaction, and reduce costs. Strong experience in network and system administration, helpdesk operations, project management, IT asset inventory management, and performance tuning.  Outstanding capabilities in scrutinizing, diagnosing and rectifying complex technical errors and issues. Highly skilled at installing, configuring, fine-tuning and maintaining hardware, software, platforms and peripherals. Reputation for excellent interpersonal, organizational, problem solving, vendor relations, and documentation skills.

 

Selected Achievements:

 

         Established and implemented highly efficient parts return process for defective hardware at Sun Microsystems to capture measurable savings on every case submitted while accelerating turnaround in replacing parts.

         Planned and coordinated technology equipment installation projects in the local data center site.

         Develop and monitor project schedules and time lines to identify and meet critical milestones

         Managed material needed for projects through the equipment life cycle from engineering, to

material planning and forecast, procurement, and shipment, through returns and reuse

         Standardized and streamlined hardware deployment and repair process to enhance all aspects and levels of system administration.

         Recognized and appreciated by colleagues and management for advanced technical skills and knowledge.

 

 

Sun Microsystems, Inc., Sunnyvale, CA, 2000 to Present 

IT Project Coordinator (2005 to Present)

         Diligently develop and coordinate end-to-end project plans to ensure on-time delivery.

         Spearhead data center installation, major technology migrations, and network/server installation.

         Partner with Engineering and business owners to determine project requirements and scope.

         Provide critical leadership for broad-based initiatives aimed at scrutinizing, optimizing and scaling production environment and supporting infrastructure.

         Facilitate project kick-off meetings, expertly defining project scope, technical, operational and business requirements, and baseline project plans.

         Reliably tracked project progress by communicating status, issues and risk to project stakeholders and management, guiding cross-functional team, maintaining project documentation archive, and driving all phases through to successful completion.

         Cost-effectively manage materials planning and procurement for IT infrastructure and engineering projects.

 

 Continued

 

 

 

 

continued

 

Systems Administrator             (2000 to 2005)

         Proactively built, installed and maintained Solaris and Linux systems as well as all servers, storage, and associated data center infrastructure.

         Partnered with IT team members to expeditiously respond to incident and service requests, perform continuous performance tuning and optimization, and deliver top-notch end user support.

         Introduced and tested virtualization technologies (VMware ESXi, Sun xVM) on x86 hardware.

         Installed and maintained Sun, Cisco and Brocade networking equipment, switches, and storage devices.

         Leveraged superior troubleshooting talents to analyze and resolve issues related to TCP/IP protocols, data cabling, and Sun and HP hardware including blade server installation, configuration and break-fix.

         Steered High Availability (HA) server management for 1,100 servers and expertly troubleshot issues related to hard drives, memory, patch updates, network, and server.

         Established, nurtured and maintained effective relationships with vendors to efficiently resolve issues, control expenses, and ensure business continuity.

         Relied upon to maintain optimal A/C and power conditions for several data centers and facilities.

 

Adaptec, Inc., Milpitas, CA, 1997 to 2000

Lab System Administrator

• Applied sharp critical thinking and multi-tasking expertise to effectively support systems pivotal to development and engineering of RAID software, storage management software, and storage virtualization solutions.  

         Built comprehensive testing environments for engineering and software developers requiring meticulous attention to detail and quality assurance.

         Maintained accurate inventory of lab infrastructure, equipment, and supplies.

         Proficiently installed, configured and updated hardware and software on Windows 2000/NT server.

 

 

B.S., Project Management C Colorado Technical University, Colorado Springs, CO

 

A.S., Information Technology C Master Institute, San Jose, CA

 

 

Software:          Microsoft Project, Microsoft Office, Star Office, Oracle iProcurement, VMware, Firefox     

Languages:       Bash, HTML, TWiki, Perl

Platforms:         Windows XP/2000, Solaris, Linux, UNIX 

Hardware:         Sun servers and storage products, APC and Sun racking, stacking

Networking:       NIS, DNS, TCP/IP, NFS, Nagios

 

 Continued

 

 

Continued

 

 

Project Planning - CTU, Colorado Springs, CO                                        2006

Organizational System Improvement - CTU, Colorado Springs, CO          2006

Management Essentials C - CTU, Colorado Springs, CO                          2006

Human Resource Development - CTU, Colorado Springs, CO                  2005

UNIX System Administration - UCSC Extension, Santa Clara, CA             2003

Project Management - UCSC Extension, Santa Clara, CA                        2001

 

Additional Technical Training:

 

Data Center Mgt  -  Sun University, Santa Clara, CA.                               2009

Perl Programming - Sun University, Santa Clara, CA.                              2008

Linux System Administration I  -  Sun University, Santa Clara, CA.           2007

HTML  -  Sun University, Santa Clara, CA.                                               2006

Shell Programming - Sun University, Santa Clara, CA.                             2005

High Speed Networking  -  Sun University, Santa Clara, CA.                    2004

Shell Programming - Sun University, Santa Clara, CA.                             2003

Solaris System Administration II  -  Sun University, Santa Clara, CA.        2002

Solaris System Administration I  -  Sun University, Santa Clara, CA.         2001

 

 

Sun Microsystems, Inc.:

• Recipient of 2008 Top Hand Award for exhibiting superior teamwork and assisting peers
• Recognition of  Strength Through Teamwork, 2007
• Group Award for contribution, through dedication, loyalty commitment, creativity, 2002

 

Adaptec, Inc.

• Recognition of Teamwork and Cooperation, 1999
• Recognition for following Company Values and Beliefs,  1998