yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
cellxxx-xxx-xxxx
abc@xyz.com

 

objective

productive, quality-oriented office manager eager to contribute exceptional project management, interpersonal relation and clerical skills toward optimizing operations of a progressive organization.

profile

ø  offer over 10 years experience in office administration management and organization, with comprehensive background in staff development and customer service.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and performance.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

professional experience

jpmorgan chase bank, n.a., new york, ny                                                                                     2002-2008    

assistant vice president, client service manager (2004-2008)

  contributed dynamic account management and organizational skills in managing a portfolio of approximately 20 ch. 11, bankruptcy corporate clients with estimated portfolio value of $700+ million.

  applied advanced communication and interpersonal relation skills in building and establishing key relationships and liaising effectively with clients involved in settlement and claims administration cases. 

  promptly identified and resolved issues and steered onboarding, implementation of cash management products and daily account servicing, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.

executive assistant (2002-2004) 

  strategically planned and coordinated calendars, meetings and schedules to maximize use of resources while controlling costs and meeting all administrative needs of the escrow and marketing business manager and svp of asset servicing.

  played a key role in supporting marketing group with various projects, including internal announcements, all staff meetings logistics and group invoicing.

  exhibited sharp business acumen in defining and implementing policies to boost overall operational performance.

 

fitzmaurice & company, llc, new york, ny                                                                                    1997-2002    

office manager/executive assistant to ceo/president

  supervised, mentored and motivated staff-level employees, with strong focus on optimizing productivity, efficiency and performance.

  proactively built and established key relationships and liaised effectively with vendors, contractors and on-site mis manager.

  tracked and coordinated broker licensing & commission, ensuring critical compliance with all regulations, processes and procedures.

  concurrently applied organizational skills toward providing quality customer service, efficient administrative support and effective human resource operations functions, further illustrating ability to manage multiple functions.

 

prior experience

 

administrative assistant - mark boyar & company, inc., new york, ny

professional development/training

select courses in business & human resources administration c cuny, baruch college, new york, ny

technical skills

windows; ms office suite, outlook, exchange, lotus notes, access, internet; banking systems

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
cellxxx-xxx-xxxx
abc@xyz.com

 

 

 

 

 

date

 

 

 

hiring agent name

company

address

city/state/zip

 

dear _______________________________:

 

i am currently exploring new opportunities, and am interested in joining your team.  to acquaint you with my qualifications, i m submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as illustrated by the accompanying resume, i have a comprehensive background in office administration and management.  from leading high performance teams and facilitating superior client servicing to streamlining operations and executing proactive organizational processes/procedures, i have continually excelled in maximizing performance as a dynamic leader.  i excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results.  to complement these qualifications, i offer well-honed planning, organizational, and multi-tasking skills which are paramount as a  <insert job title/position>.

 

as a member of your team, i will consistently exhibit a strong commitment to quality and a dedication to playing a large role in achieving and surpassing goals.  i am eager to meet with you to discuss how my qualifications support your current and prospective needs, and welcome the opportunity to interview at your earliest convenience.

 

professional regards,

 

 

 

yyyyyy x. yyyyyy