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yyyyyy x. yyyyyy
xxx-xxx-xxxx • abc@xyz.com
profile of qualifications
solutions-focused human resources professional specializing in benefits administration, multi-carrier insurance plans management, payroll / retirement processes, and policy / procedure development eager to contribute 12+ years of cross-functional experience toward optimizing a progressive employer s success. top-performer with the ability to make solid decisions regarding cobra, hipaa, 401(k), fmla, std, and ltd processes / administration. excellent communicator who can interface among all business representatives through to executive level. ambitious self-starter who can plan, prioritize, and complete multiple hr tasks within deadline-driven environments.
key areas of expertise
benefits administration recruiting / new hire orientations ee stock purchase processes health plans management
retirement processes sarbanes-oxley implementation hrms systems management multi-program coordination
cobra / hipaa / 401(k) fmla / std / ltd administrative / business support workflow prioritization
professional synopsis
contract benefits administrator
adecco national city, cleveland, oh 2008 / 2009 c present
apply dynamic leadership talents toward directing all case documentation for 35,000 multi-state employer staff members to include responding to diverse benefits (i.e. health / welfare) and health plan (i.e. hdhp, has, ppo, hmo, dental / vision options) inquiries.
expertly navigate multiple administrative portals for enrollment and changes related to qualified life events (qle), along with providing answers to payroll and 401(k) concerns and determining appropriate transfers to employee relations teams as applicable.
contribute strong communication skills toward advising retirees in comprehensive retirement processes, along with providing detailed cobra information and explaining new american recovery & reinvestment act of 2009 (arra) subsidy application processes.
optimize hr processes by assisting recruiters with benefits administration, general research functions, resolution of escalated claims problems, and fmla & std / ltd setup and information processing.
interim payroll supervisor
robert half international / account temps / kaiser permanente, cleveland, oh 2008
strategically steered payroll efforts by performing all legislative and administrative functions (i.e. increases, retro adjustments) for union / non-union locations to include leading a top-performing 5-member staff in maximizing use of resources and meeting key goals.
demonstrated sharp analytical abilities toward accurately computing employee leave accruals, along with supporting critical sarbanes-oxley implementation and development of a detailed departmental policies / procedures manual.
benefits administrator
urs corporation, cleveland, oh 2000 c 2005
utilized broad scope of industry and hr services knowledge toward administering annual enrollment forms; handling std / ltd claims; liaising between 3rd party administrators for claims resolution; managing long-term care enrollment and premium processing; and proactively processing and complying with medicare recovery requests.
performed all domestic partner enrollment activities such as processing / determining / inputting income calculations and adjustments (i.e. retro deductions / refunds to ee pay), as well as identifying overage dependents for removal from multiple insurance coverage.
played a vital role in handling / processing employee stock purchase plans at 85% discounts to include totaling ees contributions; calculating stock purchase prices; reconciling $400,000 in bi-annual accounts; and issuing stock purchases for domestic / international ees.
maximized organizational productivity by maintaining hrms systems; performing monthly audits for data integrity of benefit plans; developing benefits tables; reconciling to payroll; and processing death claims and monthly multi-carrier insurance premiums.
benefits administrator
travelcenters of america, westlake, oh 1997 c 2000
drove benefits administration efficiency by administering cafeteria plans; preparing / processing annual open and fsa enrollments; handling std / ltd claims; and directing new hire / 401(k) orientations to include traveling to multiple locations to deliver presentations.
directed cobra, hipaa, and 401(k) administration and monthly reconciliations of employee contributions, along with processing workers compensation, 5500 filings, hardship withdrawals, qdros, and all monthly multi-carrier insurance premiums.
education, licensure and professional development
b.a., communication management / health communication cleveland state university
accident & health life variable annuities license (since 2005) state of ohio department of insurance
benefits analyst credential certificate (2009) • hr certification recruiting / hiring (2005)
yyyyyy x. yyyyyy
xxx-xxx-xxxx • abc@xyz.com
date
hiring agent name
title
company name
address
city/state/zip code
dear__________________:
i am currently seeking a challenging [ insert job title ] role, and am submitting my resume for your review.
i am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your key objectives. i can offer 12+ years of solid experience in human resources and benefits administration, and am well-versed in all facets of multi-carrier insurance plans management, payroll / retirement processes, new hire orientations, and ee stock purchases, to name a few. to support your hr goals, i am also proficient with cobra, hipaa, 401(k), fmla, std, and ltd processes / administration.
to complement my background, please note that i hold a b.a. in communication management / health communication from cleveland state university. i have also been licensed since 2005 in accident & health life variable annuities (state of ohio department of insurance), am a certified benefits analyst, and completed rigorous hr certification in recruiting / hiring.
currently, as a contract benefits administrator for adecco (national city), i apply my dynamic leadership talents toward directing all case documentation for 35,000 multi-state employee staff members to include responding to diverse benefits and health plan inquiries. within this role, i proactively advise retirees on comprehensive retirement processes; provide detailed payroll, 401(k), and cobra support; and handle all fmla and std / ltd setup and information processing. as this is just a sampling of my job history, please kindly refer to my enclosed resume for additional experience.
you will find me to be a solutions-focused, employee-oriented professional who can contribute superior attention-to-detail and sharp analytical abilities. in addition, i can plan, delegate, and complete multiple tasks within high-pressure, deadline-driven environments while streamlining hr processes to increase productivity, efficiency, and quality. for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.
i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.
sincerely,
tanja johnson brown
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