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YYYYYY X. YYYYYY

711 Weld Street ö Xxxxxx, XXXXXX xxxxxx ö xxx-xxx-xxxx ö abc@xyz.com

 

Dynamic, ambitious and results oriented Banking Industry Professional eager to integrate broad based experience in staff managexxxxxxnt, business analysis, process improvexxxxxxnt, and operations managexxxxxxnt toward supporting the objectives of a progressive employer.  Proven skills in problem solving and resolution, managing high voluxxxxxx transactions, and enhancing business processes for increased efficiency and productivity.  Seeking a Business Analyst position with a company that values leadership skills and a dedication to refining and enhancing business operations.

 

Core competencies include:

 


Staff Training and Developxxxxxxnt

Strategic Planning and Execution

Team Building and Xxxxxxntoring

Persuasive and Effective Communicator

Manage Progressive Responsibilities

Create Internal External Business Alliances

Advanced Microsoft Skills

Project Managexxxxxxnt


 

Professional History

 

TD Bank, Lewiston, XXXXXX                                                                                                                                      1995 to Present

Information Analyst, Anti-Money Laundering                                                                                 2008 to Present 

   Provide hands on, day to day managexxxxxxnt to support business units including AML, BSA, EDD, and CIP; ensure appropriate workflow processing, and maximize performance initiatives for the anti-money laundering departxxxxxxnt.

   Spearhead the implexxxxxxntation and upgrade of new software and technology solutions integral to enhancing business objectives; train staff on new applications and act as subject matter expert for anti-money laundering related processes and function.

   Develop and present comprehensive activity reports in PowerPoint; analyze and highlight project managexxxxxxnt specifications, daily productivity numbers, and challenges or issues associated with the departxxxxxxnt.

   Collaborate with business units to review and resolve issues in the AML/BSA departxxxxxxnts.

   Completed a Northern New England Center for Financial Training, received Certificate of Professional Developxxxxxxnt for Managers.

 

Demand Deposit Accounts Manager                                                                                                                             2001 to 2006

   Provided leadership and oversight for 5 Departxxxxxxnts including; Overdrafts, Incoming Returns, EARNS (Electronic Advanced Return Notification System), Exceptions, and Charge off Checking Accounts, and a staff of 37.

   Led the implexxxxxxntation of a highly effective cross training initiative; increased overall quality and productivity, reduced down tixxxxxx, and enhanced custoxxxxxxr service satisfaction.

   Perforxxxxxxd extensive gap analysis to identify areas of opportunity; systematically resolved low-functioning processes, and contributed to ongoing departxxxxxxntal success by standardizing processes.

   Collaborated with business unit managers to address and resolve employee relations issues, created and monitored departxxxxxxntal budget, and  maintained compliance with expense and financial restrictions.

   Integral team xxxxxxmber in successfully leading multiple bank conversions; project managed the duplicate account conversion, and maintained smooth business operations during all transitions.

 

 

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