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xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Administrative Support▪ Data Entry
Well-rounded and energetic individual with18 years experience seeks new challenge and opportunity to utilize consummate skills to optimize operations of a dynamic organization.
♦ Key areas of Expertise ♦
Data/Record Management
Statistical Analysis
Inventory Management
Invoicing/Billing
Benefit Programs
Security
Equipment Maintenance
Customer Service
Oral & Written Communications
Leadership & Presentations
yyyyyy x. yyyyyy
Professional Profile
Escalate business development through superior administrative support, data management, and exceptional customer service which increase productivity and revenue growth
Organized and detail oriented; diverse expertise serving as Legal Assistant, Benefits Authorizer, Security Officer, Learning Resource Specialist, Insurance Verifier, and Data Conversion Operator
Communicate technical and complex information easily and concisely; multi-lingual in Romanian, German, French, and rudimentary Italian
Volunteered for the Community College of Philadelphia; demonstrated leadership qualities while serving as Vice President of the Computer Club from 2001-2002
Proficient in Microsoft Office and Word Perfect
Employment History
Legal Assistant/Benefits Authorizer 08/2008 C 10/2009
Social Security Administration ▪ Philadelphia, PA
Boosted business operations by expertly preparing, verifying, analyzing, and maintaining beneficiaries Master Benefit Record (MBR); monitored telephones and ensured exemplary customer service
Played key role in supporting various benefit programs; demonstrated excellent leadership qualities while terminating, suspending, reinstating, amending, or awarding benefits
Launched complex benefit formulas and performed statistical analysis; skillfully managed and tracked payments
Security Officer 06/2007 C 07/2008
US Security Associates ▪ Philadelphia, PA
Successfully completed MARSEC training
Essential team member who monitored traffic, pedestrian control, and vehicle and crew auditing; provided protection while conducting facility and site patrol
Displayed excellent communication skills; conversed over telephone and 2-way radio station; efficiently wrote reports
Sustained exceptional customer service and established strong public relations; served as key contact for emergency situations
Maximized efficiencies by providing inventory management and equipment maintenance; oversaw bills of lading, invoices, and truck seals
Community College of Philadelphia ▪ Philadelphia, PA 08/2003 C 12/2006
Administrative Assistant 03/2005 C 12/2006
Effectively supported students in financial aid, registration, or cashier needs; responded to telephone calls and prepared diverse correspondence and forms in regards to the financial aid process
Team player who obtained and recorded information into the database; filed student documentation
Learning Resource Specialist 02/2004 C 02/2005
Maximized productivity through operation and maintenance of recording machines and computers; organized materials for laboratory and classroom use
Work Study Bursar s Office 08/2003 C 02/2004
Essential member who boosted office operations through word processing and data entry
Health Insurance Verifier 07/2002 C 08/2003
Reimbursement Technologies, Inc. ▪ Conshohocken, PA
Streamlined operations by verifying, confirming, and correcting all insurance received through the computerized medical database
Identified information from source documents and transferred data to computer input forms
Data Conversion Operator 12/2001 C 05/2002
US Postal Service ▪ Philadelphia, PA
Expertly extracted information from source documents and transferred it to computer input data utilizing a video terminal and specialize keyboard
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Previous Employment
Academic Computing Lab, Community College of Philadelphia ▪ Philadelphia, PA 07/2001 C 02/2002
Administrative Assistant/Data Entry, Cardone Industries ▪ Philadelphia, PA 03/1998 C 05/2001
Personnel Department Administrative Assistant 05/1993 C 05/1996
American Romanian Foundation for Medical Health ▪ Philadelphia, PA yyyyyy x. yyyyyy
Education and Professional Development
Associate of Applied Science in Computer Information Technology 2004
Community College ▪ Philadelphia, PA
MARSEC Test (Maritime Security), USA Security Academy ▪ Philadelphia, PA 2007
yyyyyy x. yyyyyy
0000
xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [Administrative Assistant] within your organization. I bring 18 years of diverse experience which makes me an excellent match for your advertised position.
You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in administrative support, data management, oral and written communications, and exceptional customer service are some of my strengths.
I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs. Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. Thank you for your time and consideration.
Sincerely,
Cristina Danila
Enclosure
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