yyyyyy x. yyyyyy                                                    0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

abc@xyz.com

 

objective

results-driven manager eager to contribute expertise in operations, team building, customer service and fiscal administration toward actively supporting a progressive organization in optimizing bottom-line performance.

career profile

ø  over 22 years of successful corporate unit management experience.

ø  expertise in all facets of multiple location operations.

ø  skilled in retail project management.

ø  adept at high-dollar-value sales and marketing.

ø  outstanding entrepreneurial skill set and capacity.

ø  proven ability to build and nurture long-term client relationships.

ø  award-winner for outstanding performance.

ø  record of progression to positions of increasing authority and responsibility.

ø  strong focus on exceptional customer service, quality and defining/meeting organizational objectives.

ø  effectively interact with diverse groups and professionals at all levels.

ø  well-organized multi-tasker with strong detail orientation.

ø  enthusiastic team leader and developer.

ø  superb competence in communications, presentations and business revenue enhancement.

 

professional experience

24 hour fitness, los angeles, ca                                                                                                  1999 - 2009

club manager (year-2009)

       effectively recruited and hired top candidates and delivered both new hire and existing staff training as well as development programs supporting all areas of club operations.

       conducted all facets of daily facility operations including monthly plans for department supervisors.

       dealt with and rectified all club member concerns.

       opened two branches (buena park sport, westminster active) and managed 14 outlets in total.

 

sales manager (year-year)

       supervised all sales department activities and performance

       increased revenue 10% yearly.

       recruited, trained, coached and counseled sales staff.

       conducted telemarketing effort of minimum 100 calls per day.

       achieved million dollar award for exceptional sales performance of $1.0mm in revenues and delivering 10,000 presentations.

 

fitness manager (year-year)

       utilized instructional seminars to assist clientele in meeting fitness goals.

       professionally developed training staff to high performance standard.

       conducted club service sales and coordinated with main sales department.

 

personal trainer (1999-year)

       provided customized athletic training and instruction to clientele.

       sold company services to various customers demographics.

       maintained currency in relevant training methodology and technique.

 

 

 

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additional career background

oc custom cabinets & designs, buena park, ca                                                                       2006 - present

owner

       design and manufacture specialty cabinetry, fireplaces and entertainment centers.

       perform all work in-house utilizing advanced 2d/3d software and machine/power tools.

       plan and execute marketing, advertising and pr for company.

       responsible for all fiscal accounting, bookkeeping and auditing.

 

complete computer solutions, los angeles, ca                                                                            1988 - 1998

owner

       managed daily activities including sales, human resources and customer satisfaction.

       established four branch locations in greater los angeles and orange county areas.

       oversaw development of advertising campaigns and mail-order publications.

       interviewed, recruited and professionally developed employee base of over 20 personnel.

 

 

 

education

el camino college, lawndale, ca

general education

 

harbor occupation center, san pedro, ca

electrician apprentice program, 1983

 

trebas institute of recording arts, hollywood, ca

recording school, 1987