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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com


Objective

 

Motivated professional eager to contribute dynamic interpersonal relation, organization and strategic planning skills toward actively supporting a progressive organization in optimizing operational and financial performance as a key staff member.


Profile

 

Offering progressive experience in banking operations, office administration and customer service, with consistent results in achieving fiscal and organizational objectives. Talent for defining and resolving discrepancies to avoid unnecessary cost expenditures. Effectively establish and manage key relationships with decision makers and strategic partners. Bilingual in English and Farsi.


Career Background

 

Dresdner Bank AG, Tehran Rep. Office                                                                          2002-2008

Assistant Representative (2007-2008)                           

  Contributed organization and planning skills toward supporting all aspects of daily operations and relied upon to provide banking operations knowledge in the Chief Representative s absence.

  Oversaw the winding down and closure of the office following the takeover by Commerzbank, with strong focus on ensuring minimal interruption to workflow.

Assistant to the Chief Representative (2002-2007)

  Promptly identified issues and provided resolutions on L/Cs, guarantees, transfers, and Visa cards, promoting productivity, efficiency and quality of services.

  Built and established key relationships and liaised effectively with Iranian commercial banks to support positive public relations.

  Spearheaded new account openings and respective follow-ups with Dresdner Bank s domestic branches as well as handling preliminary accounting and administrative tasks, demonstrating exceptional multitasking and prioritizing abilities in achieving goals and timelines.

 

Bank of America, California                                                                                           2000-2002

Authorized Teller

  Applied strong attention to detail toward performing international and domestic wire transfers as well as currency transactions and saving bonds.

  Proficiently prepared bank documents, ensuring critical compliance with all federal and state laws, including Misc. 56 s and BSA 6 s.

  Trained, mentored and motivated new hires, playing an instrumental role in the development of top performing team members.

  Strategically planned and coordinated bank operations while controlling issues and providing exceptional customer service and satisfaction.

 

Iran Biotic Pharmaceuticals, Tehran, Iran                                                             1999-2000        

Customer Service Supervisor

  Exhibited solid leadership qualities toward managing the front and back administrative duties for a 20-member team at the main company branch.

  Handled high-volume phone communications, ensuring delivery of quality customer service in directing domestic and international calls, responding to inquiries and relaying detailed messages.

  Designed, developed and maintained monthly meeting schedules to streamline workflow.

  Actively supported senior management in critical decision-making and business planning initiatives by efficiently compiling and producing detailed reports.


Education

 

B.A. in English Language Translation C I.A.U Tehran, Iran

Diploma from the Central Bank of Iran

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx • abc@xyz.com


 

 

 

Date

 

 

 

Contact Name, Title

Company Name

Address

City/State/Zip Code

 

Dear__________________:

 

I am currently exploring new career opportunities and to acquaint you with my qualifications, I am submitting my resume for review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer a comprehensive background in supporting banking operations to generate solid results.  From supporting high performance teams and facilitating superior client servicing to training new hires and executing proactive organizational processes/procedures, I have continually excelled in maximizing performance as a dynamic team member.  I excel in identifying and resolving inefficiencies, introducing solutions instrumental to boosting performance and strategically utilizing resources to generate optimal results. 

 

I am now eager to contribute my strategic planning skills toward collaborating in your success as a key member of your team.  I am confident that I could be a valuable asset to your firm in achieving both immediate and long-term goals, and look forward to meeting with you in the near future to discuss my qualifications and how they support your corporate vision.

 

Professionally,

 

 

 

Yyyyyy x. yyyyyy

 

 

 

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