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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
solutions-focused business leader eager to contribute staff supervision, operations management, customer service, documentation and problem-solving background toward supporting operations of southern california edison in an administrative role.
career profile
ø over five years of experience in administration, customer service, employee management and operations with critical responsibilities.
ø currently pursuing ba degree in business management at devry university.
ø focus on productivity and efficiency.
ø strong leadership abilities in directing operations in challenging and stressful environments.
technology skills
microsoft word, excel, powerpoint
professional experience
united parcel service, baldwin park, ca 2006 - present
part-time production & administration supervisor
manage, schedule, mentor and discipline 12 production employees including assigning work and conducting safety meetings with management and union personnel.
draft reports, enter data into system and organize files both electronically and in hardcopy form.
resolve employee and customer complaints in effective and timely manner.
meet/exceed key production quotas on a daily basis.
bally total fitness, west covina, ca 2005 - 2006
sales employee
provide excellent customer service and consistently met and exceeded sales goals, as well as assisted other tem members with their sales quotas.
education
devry university, pomona, ca
currently pursuing bachelor of arts degree in business management
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