Results-driven professional eager to contribute expertise in Office Administration, Team Building, Customer Service, and Sales toward actively supporting a progressive organization in optimizing bottom-line perforxxxxxxnce.  Outstanding organizational ability, office efficiency and time xxxxxxnagement skills with a reputation for excellence and high quality production.  Ability to adapt to business needs in a rapidly changing xxxxxxrket place.  Thrive in a fast paced, challenging environment that offers new opportunities for accomplishments and success.

Core competencies include:

 

© Customer Service Focused

© Insurance Office Experience

© General Office Administration

© Calm/Ability to Diffuse Situations

© Attention to Detail

© Build and Xxxxxxintain Relationships

© Positive and Proactive Attitude

© Exercise Excellent Judgment

© Xxxxxxnage Multiple Projects

© Persuasive and Effective Speaker

© Quick to Learn New Technology

© Strong Analytical Skills

 

Professional History

 

Xxxxxxster Chimney Sweepers, Natick, XXXXXX -  Sales Representative (2003 to 2008)

Ÿ  Provided outstanding customer services and drove sales results for an organization offering products and services residential and commercial fireplaces and chimneys.

Ÿ  Greeted and educated clients on products and services, xxxxxxde recommendations and closed sales through a solid ability to uncover and interpret clients needs.

Ÿ  Leveraged superior telephone and communications skills to increase sales activity, customer loyalty, referral and repeat business; became an integral member of the team, and was a key contributor in the organizations success.

 

Community Newspaper, Needham, XXXXXX - (1998 to 2001) Inside Sales Representative/Customer Service

Ÿ  Provided efficient and effective inside sales strategies to drive business objectives; cultivated strong customer relationships, answered inquiries and delivered superior customer service.

 

Pierce Insurance Agency, Needham, XXXXXX (1995 to 1998) - Office Assistant

Ÿ  Xxxxxxnaged high-volume claims processing calls; gained significant insight into Home, Life, Accident, and Health insurance claims.

Ÿ  Instrumental in establishing the organization as a customer focused company with the clients best interest at heart; represented the company in a positive xxxxxxnner, both at work and within the community.

 

Harvard Health in Wellesley, Xxxxxx - X-Ray Technician (1992)

Ÿ  Performed clinical X-Ray duties in a healthcare setting; utilized X-Ray equipment, adjusted controls to set exposure factors, and positioned patient on examining table.

Ÿ  Explained procedures to reduce anxieties and obtain cooperation; determined X-Ray focus by reading requests and instruction from physician.

 

Keystone Mutual Fund, Boston, XXXXXX (1986 to 1992) - Fund Liaison

Ÿ  Xxxxxxnaged investment funds to xxxxxxximize return on client investments.

Ÿ  Selected specific investments or investment mixes for purchase by clients.

Ÿ  Met with investors to determine investment goals or to discuss investment strategies.

 

Education

 

Boston College - General Business Studies

Northeastern University - Certificate in Radiologic Technology, Certified in Xxxxxxmmography