~ Dedicated Management Professional seeking opportunity where significant hotel industry experience, operations leadership talents, and financial acumen will provide an immediate and positive impact to a progressive organization. ~
Substantial management experience within the hospitality industry and numerous accomplishments in sales, cost control, continuous improvement, and staff satisfaction.
Consistently focus on optimizing guest relations to attain and maintain excellent occupancy levels and repeat business; proven strengths in maximizing REVPAR.
Considerable skills in forecasting and budgeting.
Combine keen interpersonal and communication skills to empower and inspire employees, achieve and sustain staff satisfaction, and guide personnel to achieve productivity and performance excellence.
Well-developed capabilities in reducing turnover and driving compliance with corporate standards, policies and procedures.
Extensive background in devising, implementing and evaluating sales and marketing efforts.
Merge strong work ethic, attention to detail, and integrity to achieve revenue and profit goals.
Hands-on management style with a solid reputation for leading by example .
HVM, LLC, 2005 to 2010
Area Operation Manager
Spearheaded daily operations for several hotels with full accountability for property management, regular preventative maintenance, employee relations, sales leadership, quality control, audits, and regulatory compliance.
Leveraged strong human resources and staffing expertise to oversee recruiting, hiring, training, coaching, retention, discipline and termination.
Managed P&L statements, monitored budget administration, tracked and controlled labor expenses, and validated payroll and other financial functions.
Continually optimized competitive positioning to achieve occupancy targets.
Cimarron Management, 2000 to 2005
Director of Operations
Steered business operations for all company-owned hotels and tasked with directing comprehensive renovation of full-service Holiday Inn.
Demonstrated solid leadership attributes in hiring and training personnel.
Yyyyyy x. yyyyyy ~ Page 2 of 2
Professional Experience continued
Orchestrated new construction of Holiday Inn Express and recruited, hired and trained all staff.
Proficiently balanced and supervised all departments inclusive of sales, F&B, housekeeping, etc.
Bigelow Management (Budget Suites of America), 1999 to 2000
Audit Manager / Trainer / Information Technology
- Drove unified, compliant and profitable efforts between corporate office and eight hotels, effectively coordinating daily audits, computer training, and technical support.
Extended Stay America, 1997 to 1999
General Manager / District Manager
- Championed grand opening and daily operations management for new hotel featuring comprehensive suites geared to long-term guests, efficiently directing front office, housekeeping, maintenance, sales, staffing, and employee development.
- Quickly advanced to District Manager and tasked with troubleshooting and swiftly resolving under-performing properties throughout the United States.
- Exercised financial acumen to closely monitor spending and revenue generation.
- Facilitated quality efforts by conducting regular audits and implementing immediate corrective action.
General Manager, Holiday Inn Express, Killeen, Texas
Bellman, Desk Clerk, Front Office Manager, Winegardner and Hammons, Fort Worth, Texas
Certified Hotel Administrator
Holiday Inn World Wide Hotels System Training
Holiday Inn Guest Service Manager Training
Holiday Inn General Manager Training
First Concern Training
Hiring Agent Name
I am currently seeking a challenging career opportunity in a regional management capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.
As indicated in the accompanying resume, I bring to you solid experience in the hospitality industry, considerable experience in regional operations management, well-developed skills in boosting revenue growth, and advanced forecasting and analytical skills. To complement these qualifications, I offer polished organizational, prioritization, and problem solving skills which are paramount as a Regional Operations Manager.
As a proactive contributor to your hotel, you will find me to be an industrious professional committed to supporting you in achieving your objectives through first-rate performance, insight, dedication and initiative. I am confident that I could be a valuable asset to <insert name of hotel>, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
Interviewer s Name
It was a pleasure (speaking with you/meeting with you) on [insert date here]. I would like to take this opportunity to thank you for the time you spent with me, as well as to express my appreciation for the information you offered. I am still very interested in the [insert name of position] position, and I am convinced now, more than ever, that it is the right job for me. I feel my background and qualifications prepare me well for the challenges and responsibilities we discussed.
The position as you described it to me would combine my strong skills in [insert two skills or qualities here]. This would allow me to make a valuable contribution to your company.
(Choose one of the two paragraphs below, depending on whether or not you have, or have not yet, interviewed with the person)
(I am eager to meet with you in person to further discuss my background and qualifications. Please feel free to contact me at the above phone number so we can continue the discussion we began over the telephone.)
(Again, thank you for considering my qualifications. I enjoyed our talk, and am available at any time to provide you with any more information you may need. I look forward to hearing your decision.)
Yyyyyy x. yyyyyy
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!